Recommendations

Department of State

U.S. Agency for Global Media

Department recommendations include 53 recommendations that are associated with the International Boundary Water Commission.
 
ISP-I-24-21
  1. Recommendation Number
    1
    Open Resolved

    The Bureau of Diplomatic Technology should update the Foreign Affairs Manual and Foreign Affairs Handbook to define its organizational structure and assign the associated cloud-related responsibilities to the responsible offices in its organizational structure.

  2. Recommendation Number
    2
    Open Resolved

    The Bureau of Diplomatic Technology should update its cloud computing policies in accordance with Department standards.

  3. Recommendation Number
    3
    Open Resolved

    The Bureau of Diplomatic Technology should update its cloud service procurement policies and guidelines and communicate the changes to the Department.

  4. Recommendation Number
    4
    Open Resolved

    The Bureau of Diplomatic Technology should review Department configuration management policies for inconsistencies and update them to align with federal cloud policies.

  5. Recommendation Number
    5
    Open Resolved

    The Bureau of Diplomatic Technology, in coordination with the Bureau of Diplomatic Security, should follow Department standards for cloud security guidelines.

  6. Recommendation Number
    6
    Open Resolved

    The Bureau of Diplomatic Technology should comply with Department encryption key management requirements for enterprise cloud systems.

  7. Recommendation Number
    7
    Open Resolved

    The Bureau of Diplomatic Technology should implement a communication plan for its domestic and overseas customers to include details on cloud responsibilities and available cloud products and services.

  8. Recommendation Number
    8
    Open Resolved

    The Bureau of Diplomatic Technology should implement a formal process for gathering regular customer feedback on its cloud products and services.

  9. Recommendation Number
    9
    Open Resolved

    The Bureau of Diplomatic Technology, in coordination with the Bureau of Administration, should bring its enterprise-level cloud services contract and contracting officer's representative files into compliance with Department and federal requirements.

  10. Recommendation Number
    10
    Open Resolved

    The Bureau of Diplomatic Technology should bring the enterprise-level cloud services contracting officer's representative program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    The Bureau of Diplomatic Technology, in coordination with the Bureau of Administration, should develop and communicate guidance specifying what cloud services procurement requirements staff need to implement, which staff are responsible for implementing them, and how the requirements should be implemented.

AUD-GEER-24-16
  1. Recommendation Number
    1
    Open Resolved Significant

    OIG recommends that the Bureau of Population, Refugees, and Migration develop and implement criteria for incorporating specific, measurable objectives and performance indicators into the award terms and conditions for voluntary contributions to enable measurement of the success of voluntary contributions awarded to public international organizations.

  2. Recommendation Number
    2
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration identify specific monitoring activities to be performed for the voluntary contributions provided for the humanitarian assistance response to Russia's full-scale invasion of Ukraine and incorporate the identified monitoring activities into its monitoring plan.

  3. Recommendation Number
    3
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration tie its monitoring plan for the voluntary contributions provided for the humanitarian assistance response to Russia’s full-scale invasion of Ukraine to its risk assessment.

  4. Recommendation Number
    4
    Open Resolved Significant

    OIG recommends that the Bureau of Population, Refugees, and Migration develop and incorporate output and outcome performance indicators into its monitoring plan to assess progress against the established objectives of its voluntary contributions awarded to public international organizations for the humanitarian assistance response to Russia’s full-scale invasion of Ukraine as appropriate following implementation of Recommendation 1.

  5. Recommendation Number
    5
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration update its policies and procedures to require that PRM officials explicitly account for risks identified by implementing partners, including public international organizations, in its risk assessments to inform the development and implementation of appropriate risk mitigation measures and to guide PRM’s efforts to monitor those risks.

  6. Recommendation Number
    6
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration update its risk assessment for the humanitarian assistance response to Russia’s full-scale invasion of Ukraine to ensure that risk magnitude is consistently assessed for all risks identified.

  7. Recommendation Number
    7
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration update its risk assessment for the humanitarian assistance response to Russia’s full-scale invasion of Ukraine to ensure that specific mitigation measures are developed for the risks the bureau identified, including regional and country-specific risks.

  8. Recommendation Number
    8
    Open Resolved

    OIG recommends that the Bureau of Population, Refugees, and Migration update its risk assessment for the humanitarian assistance response to Russia’s full-scale invasion of Ukraine to reflect public international organizations' planned mitigation measures and the steps the bureau will take to ensure that these mitigation measures are being implemented as planned.

  9. Recommendation Number
    9
    Open Resolved Significant

    OIG recommends that the Bureau of Population, Refugees, and Migration formally define the responsibilities of risk management officials in its “Risk Management Best Practices,” and specify their input as a required step in the risk assessment development process.

ISP-I-24-14
  1. Recommendation Number
    1
    Open Resolved

    Embassy Kuala Lumpur should comply with Department and federal grants management standards for awards managed by the Political Section.

  2. Recommendation Number
    2
    Open Resolved Significant

    Embassy Kuala Lumpur should adhere to Department standards for Blue Lantern end-use monitoring.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Kuala Lumpur, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should provide a wheelchair-accessible entryway and consular interview window for consular applicants.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Kuala Lumpur, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should provide protection from the elements for consular applicants.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Kuala Lumpur's consular managers should adjudicate more immigrant and nonimmigrant visa cases, in accordance with Department guidance.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Kuala Lumpur should cross-train Consular Section locally employed staff and officers in U.S. citizen services functions in accordance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Kuala Lumpur should bring its property management program into compliance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Kuala Lumpur should seek permits from the Bureau of Overseas Buildings Operations to use shipping containers for functional space in accordance with Department requirements.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Kuala Lumpur should review and update its motor vehicle policy, if necessary, in accordance with Department standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Kuala Lumpur should bring the motor pool preventive maintenance program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Kuala Lumpur should bring its motor vehicle safety program into compliance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Kuala Lumpur should maintain contract files and complete mandatory performance reviews in accordance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Kuala Lumpur should close out procurement files in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved $78,990

    Embassy Kuala Lumpur, in coordination with the Bureau of Administration, should review unauthorized commitments totaling $78,990 for travel related service fees to determine whether they should be ratified in accordance with Department standards.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Kuala Lumpur should comply with mandatory training requirements for U.S. direct-hire employees in accordance with Department standards.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Kuala Lumpur should bring its cashier operations into compliance with Department standards.

  17. Recommendation Number
    17
    Open Resolved $109,000

    Embassy Kuala Lumpur should review and, if determined not to be valid, de-obligate all unliquidated obligations without activity for more than 1 year so that funds of up to $109,000 can be put to better use.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Kuala Lumpur should provide workplace safety training in accordance with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Kuala Lumpur should bring its furniture and appliance pool program into compliance with Department standards.

  20. Recommendation Number
    20
    Open Resolved

    Embassy Kuala Lumpur should use the Inventory and Logistics Management System loanable property module to issue and track information technology assets.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Kuala Lumpur should retire records in accordance with Department records management standards.

ISP-I-24-13
  1. Recommendation Number
    1
    Open Resolved

    Embassy Dili should monitor, evaluate, and prepare required performance reports regarding grants for the Ambassador’s Self-Help Fund in accordance with the Federal Assistance Directive and Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Dili should comply with the requirements of the 2010 Letter of Agreement, as amended in 2012 between the United States and Timor-Leste, to conduct joint progress evaluations of law enforcement programs.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Dili should provide consular applicants with toilet facilities and drinking water facilities that meet Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Dili should institute regular mechanisms to coordinate the full range of U.S. foreign assistance activities in Timor-Leste.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Dili should use the Integrated Logistics Management System to track all personal and program property in accordance with Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Dili should seek permits from the Bureau of Overseas Buildings Operations to use shipping containers for functional space in accordance with Department requirements.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Dili should comply with Department training standards for the use of powered industrial trucks, such as forklifts.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Dili should review and update its motor vehicle policy in accordance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Dili should bring its motor pool operations into compliance with Department standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Dili should bring its motor vehicle safety program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Dili should manage its bulk fuel operation in accordance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Dili should bring its contracting officer’s representative program into compliance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Dili should close out procurement files in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Dili should bring its time and attendance procedures for overtime or compensatory time into compliance with Department standards.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Dili should approve salary advances in accordance with its local compensation plan.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Dili should revise its locally employed staff handbook, so it does not conflict with the local compensation plan in accordance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Dili should bring its cashiering operations into compliance with Department standards.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Dili should bring the safety, health, and environmental management program into compliance with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Dili, in coordination with the Bureau of Overseas Buildings Operations, should perform seismic safety evaluations of all its residential properties in accordance with Department standards.

  20. Recommendation Number
    20
    Open Resolved

    Embassy Dili should submit its hotel and restaurant report in accordance with Department standards.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Dili should use the Inventory and Logistics Management System loanable property module to issue and track information technology assets.

  22. Recommendation Number
    22
    Open Resolved

    Embassy Dili should retire records in accordance with Department records management standards.

  23. Recommendation Number
    23
    Open Resolved

    Embassy Dili should install an emergency power-off switch in the unclassified server room in accordance with Department standards.

  24. Recommendation Number
    24
    Open Resolved

    Embassy Dili should complete all information systems security officer responsibilities in accordance with Department standards.

  25. Recommendation Number
    25
    Open Resolved

    Embassy Dili should ensure the local information technology configuration control board performs its responsibilities in accordance with Department standards.

ISP-I-24-17
  1. Recommendation Number
    1
    Open Resolved

    Embassy Warsaw should revise the two locally employed staff position descriptions and classify them in accordance with Department standards.

  2. Recommendation Number
    2
    Open Resolved Significant

    Sensitive Information Redacted

AUD-GEER-24-14
  1. Recommendation Number
    1
    Open Resolved

    OIG recommends that the Bureau of International Security and Nonproliferation (1) reassess risks associated with the provision of assistance to Ukraine and (2) for any new risks, or changes to existing risks, identified, develop mitigating strategies to address those specific risks.

  2. Recommendation Number
    2
    Open Resolved

    OIG recommends that the Bureau of International Security and Nonproliferation (ISN) develop a plan to conduct in-person monitoring of its Ukraine assistance programs and activities. This plan should include various options available to ISN such as use of direct-hire staff, locally employed staff, contracted staff, or other third-parties, to conduct in-person monitoring.

  3. Recommendation Number
    3
    Open Resolved

    OIG recommends that the Bureau of International Security and Nonproliferation include requirements to report on progress, challenges encountered, and other pertinent details, as suggested by 14 FAH-2 H-522.1, “Progress or Status Report,” in contract task order terms and conditions for its assistance to Ukraine.

  4. Recommendation Number
    4
    Open Resolved

    OIG recommends that the Bureau of International Security and Nonproliferation update its standard operating procedures to ensure that progress reports submitted by recipients include information required by the terms and conditions of the awards for assistance to Ukraine.

ISP-I-24-15
  1. Recommendation Number
    1
    Open Resolved

    Embassy Lilongwe should comply with Department guidance for consular cashier operations.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Lilongwe should comply with Department standards for consular crisis preparedness.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Lilongwe should conduct its fraud prevention program in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Lilongwe should bring its nonimmigrant visa application process into compliance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Lilongwe should bring its panel physician program into compliance with Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Lilongwe should establish a comprehensive foreign assistance coordination and collaboration mechanism in accordance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Lilongwe should implement standard operating procedures for management of federal assistance awards to ensure compliance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Lilongwe, in coordination with the Bureau for Global Health Security and Diplomacy, should implement a corrective action plan to investigate and mitigate data integrity problems for the President’s Emergency Program for AIDS Relief.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Lilongwe should bring its safety, health, and environmental management program into compliance with Department standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Lilongwe should bring its fire protection program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Lilongwe, in coordination with the Bureau of Overseas Buildings Operations, should conduct the required annual review of the Zomba Mountain Cottage to determine whether the property is economical to retain and if continued U.S. government ownership of the property is justified.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Lilongwe should comply with applicable Department overseas motor vehicle safety requirements for chauffeurs and incidental drivers under chief of mission authority.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Lilongwe should manage its bulk fuel operation in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Lilongwe should obtain authorization from the Bureau of Overseas Buildings Operations to use shipping containers for storage or remove them in accordance with Department standards.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Lilongwe, in coordination with the Bureau of Administration, should bring its furniture and appliance pool program into compliance with Department standards.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Lilongwe should bring its property management procedures into compliance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Lilongwe should administer its contracts in accordance with Department standards.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Lilongwe should close out procurement files in accordance with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Lilongwe should bring its local compensation plan and practices into alignment with Department authorizations.

  20. Recommendation Number
    20
    Open Resolved

    Embassy Lilongwe should bring its performance management program into compliance with Department standards.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Lilongwe should bring its human resource procedures into compliance with Department standards.

  22. Recommendation Number
    22
    Open Resolved

    Embassy Lilongwe should activate and test its satellite phones in accordance with Department standards.

  23. Recommendation Number
    23
    Open Resolved

    Embassy Lilongwe should implement a procedure for the post records coordinator to coordinate with the embassy’s sections on implementing records management requirements.

  24. Recommendation Number
    24
    Open Resolved

    Embassy Lilongwe should complete all information systems security officer responsibilities in accordance with Department standards.

ISP-I-24-12
  1. Recommendation Number
    1
    Open Resolved

    Embassy Dar es Salaam should comply with the Department’s Bureau of Educational and Cultural Affairs’ standards for open access to the embassy’s American Center.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Dar es Salaam should comply with Department standards for consular crisis preparedness.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Dar es Salaam should conduct its fraud prevention program in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Dar es Salaam should process family-based immigrant visa petitions in accordance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Dar es Salaam should return immigrant visa documents in accordance with Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Dar es Salaam should resolve erroneously refused nonimmigrant visa cases in accordance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    The Bureau of Global Health Security and Diplomacy, in coordination with Embassy Dar es Salaam, should hire a U.S. President’s Emergency Plan for AIDS Relief Country Coordinator for Tanzania using a Civil Service limited noncareer appointment in accordance with current policy.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Dar es Salaam should implement standard operating procedures for management of federal assistance awards to comply with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Dar es Salaam should implement a training program for staff responsible for managing federal assistance awards.

  10. Recommendation Number
    10
    Open Resolved

    The Bureau of International Narcotics and Law Enforcement Affairs, in coordination with Embassy Dar es Salaam, should conduct joint evaluation reviews with the government of Tanzania in accordance with the letter of agreement and memorandum of understanding.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Dar es Salaam should bring its safety, health, and environmental management program into compliance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Dar es Salaam should manage its facility management property in accordance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Dar es Salaam should bring its fire protection program into compliance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Dar es Salaam should comply with applicable Department overseas motor vehicle safety requirements for chauffeurs and incidental drivers under chief of mission authority.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Dar es Salaam should bring its contracting officer’s representative program into compliance with Department standards.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Dar es Salaam, in coordination with the Bureau of Overseas Buildings Operations, should conduct a cost-benefit analysis and provide additional justification for how best to provide potable water for its workforce, in compliance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Dar es Salaam should comply with Department standards when procuring items from the employee association.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Dar es Salaam should comply with Department standards for reviewing the certifications of its alternate certifying officers.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Dar es Salaam should bring its cashier services into compliance with Department standards.

  20. Recommendation Number
    20
    Open Resolved

    Embassy Dar es Salaam should comply with Department standards for anti-nepotism reviews.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Dar es Salaam should bring its Health Unit inventory management practices into compliance with Department standards.

  22. Recommendation Number
    22
    Open Resolved

    Embassy Dar es Salaam should enable port security on its Sensitive But Unclassified access switches in accordance with Department standards.

  23. Recommendation Number
    23
    Open Resolved

    Embassy Dar es Salaam should install firewalls on its Type 2 Non-Enterprise Networks.

  24. Recommendation Number
    24
    Open Resolved

    Embassy Dar es Salaam should implement a procedure for regularly reviewing user accounts on its Sensitive But Unclassified network.

  25. Recommendation Number
    25
    Open Resolved

    Embassy Dar es Salaam should implement a procedure to confirm that all personnel using non-government electronic messaging applications for official business archive records generated on the applications in accordance with Department standards.

ISP-I-24-09
  1. Recommendation Number
    1
    Open Resolved $48,000

    Embassy Singapore should review all unliquidated obligations related to the Ambassador’s travel in accordance with Department guidelines and federal regulations and put up to $48,000 to better use.

  2. Recommendation Number
    2
    Open Resolved Significant

    The Bureau of East Asian and Pacific Affairs, in coordination with the Bureau of Global Talent Management, should assess the Ambassador’s compliance with the Department’s leadership and management principles and, if appropriate, take corrective action.

  3. Recommendation Number
    3
    Closed Implemented

    Embassy Singapore should require the Ambassador to attend a briefing on the Nonimmigrant Visa Referral and Priority Appointment Request Program and sign a compliance agreement.

  4. Recommendation Number
    4
    Closed Implemented

    Embassy Singapore should comply with Department standards regarding the acceptance of gifts.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Singapore should schedule embassy-wide security drills when the Ambassador is present and able to participate, in accordance with Department guidance.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Singapore should implement a plan to improve the timeliness of annual report submissions, Blue Lantern export control checks, demarches, and reporting cables, in accordance with Department guidance.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Singapore should manage U.S. citizen services and visa wait times in accordance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Singapore should resolve fraud referrals in accordance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Singapore should destroy immigrant visa files according to Department guidance.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Singapore should follow Department standards regarding incorrectly refused visa cases.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Singapore should enforce driver duty limits for all mission drivers, in accordance with Department motor vehicle safety standards.

  12. Recommendation Number
    12
    Closed Implemented

    Embassy Singapore should close out its procurement files in accordance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Singapore should administer contracts in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Singapore, in coordination with the Bureau of Overseas Buildings Operations, should bring its fire protection program into compliance with Department standards.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Singapore should administer its facility management expendable supplies in accordance with Department standards.

  16. Recommendation Number
    16
    Closed Implemented

    Embassy Singapore should submit its hotel and restaurant reports to the Bureau of Administration’s Office of Allowances in accordance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Singapore should complete all information systems security officer responsibilities in accordance with Department standards.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Singapore should require its local Information Technology Configuration Control Board to comply with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Singapore should implement a standard operating procedure for managing its classified and unclassified printers in accordance with Department standards.

  20. Recommendation Number
    20
    Closed Implemented

    Embassy Singapore should manage its printers to maintain an optimal printing environment in accordance with Department standards.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Singapore should implement procedures for issuing and tracking non-enterprise laptop devices that comply with Department standards.

  22. Recommendation Number
    22
    Closed Implemented

    The Bureau of Information Resource Management, in coordination with the Bureau of East Asian and Pacific Affairs and Embassy Singapore, should implement a memorandum of agreement that outlines the roles and responsibilities for the management of the Classified Network Regionalization hub and the operation of Embassy Singapore’s classified network.

  23. Recommendation Number
    23
    Open Resolved

    Embassy Singapore should bring its emergency and evacuation radio program into compliance with Department standards.

AUD-CGI-24-09
  1. Recommendation Number
    1
    Open Resolved Significant

    OIG recommends that the Bureau of Overseas Buildings Operations, in coordination with the Bureau of Administration, develop, implement, and communicate a process to ensure that Project Directors for construction projects prepare independent government cost estimates that consider the impact that the modification will have on the overall schedule of the project to determine if extensions are justified. At a minimum, the process should include clarification of individual responsibilities and accountability.

  2. Recommendation Number
    2
    Open Started Significant

    OIG recommends that the Bureau of Overseas Buildings Operations (OBO) develop, implement, and communicate a process to ensure a separation of duties between OBO staff who receive the price proposal for a request for equitable adjustment related to a construction project and OBO staff who develop the independent government cost estimate for the construction project. At a minimum, the process should include clarification of individual responsibilities and accountability.

  3. Recommendation Number
    3
    Open Started Significant

    OIG recommends that the Bureau of Administration, in coordination with the Bureau of Overseas Buildings Operations, develop, implement, and communicate a process to ensure that Contracting Officers prepare prenegotiation objectives for modifications to construction projects of more than $25,000 and that Project Directors do not revise independent government cost estimates during or after negotiations in accordance with the Federal Acquisition Regulation and Department of State policy. At a minimum, the process should include guidance on documenting fair and reasonable pricing and any schedule extensions for the modification and a clarification of individual responsibilities and accountability.

  4. Recommendation Number
    4
    Open Started Significant

    OIG recommends that the Bureau of Administration, in coordination with the Bureau of Overseas Buildings Operations, develop, implement, and communicate a process to ensure that Project Directors for construction projects conduct and document price negotiations in accordance with the Federal Acquisition Regulation and Department of State policy. At a minimum, the process should include guidance on documenting fair and reasonable pricing and any schedule extensions for the modification and a clarification of individual responsibilities and accountability.

  5. Recommendation Number
    5
    Open Resolved

    OIG recommends that the Bureau of Overseas Buildings Operations develop, implement, and communicate a process to ensure that Project Directors comply with the Construction Management Guide’s process for all reporting requirements, including daily logs. At a minimum, the process should include clarification of individual responsibilities and accountability.

  6. Recommendation Number
    6
    Open Resolved

    OIG recommends that the Bureau of Overseas Buildings Operations develop, implement, and communicate a process to ensure that Project Directors comply with the Construction Management Guide’s requirement for developing and distributing a project procedures manual. At a minimum, the process should include clarification of individual responsibilities and accountability.

6547 recommendations in total