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Inspection of the Regional Support Center Frankfurt, Germany

ISP-I-13-32
    Report Contents
    Unclassified
    Category
    Locations
    Themes/Topics
    Recommendation Number
    1
    Closed Implemented

    The Bureau of European and Eurasian Affairs should discontinue Regional Support Center Frankfurt’s post assistance and review visits.

    Recommendation Number
    2
    Closed Acceptable Alternative $1,703,862

    The Bureau of European and Eurasian Affairs, in coordination with the Bureau of Human Resources, should eliminate financial management officer position 57- 500000010, human resources officer position 57-507000 020, and general services officer position 52- 010124 010.

    Recommendation Number
    3
    Closed Implemented $349,200

    The Bureau of European and Eurasian Affairs should eliminate two locally employed financial management analyst positions and one human resources specialist position.

    Recommendation Number
    4
    Closed Acceptable Alternative

    The Bureau of European and Eurasian Affairs should require Regional Support Center Frankfurt to bring its software development activities into compliance with Department of State regulations.

    Recommendation Number
    5
    Closed Implemented

    The Bureau of European and Eurasian Affairs should implement a policy requiring its posts to use the Contact Management Database software.

    Recommendation Number
    6
    Closed Not Implemented

    The Bureau of Information Resource Management should conduct a cost benefit analysis of using Regional Support Center Frankfurt as a test bed for software development and, if feasible, take appropriate action.

    Recommendation Number
    7
    Closed Implemented

    The Bureau of European and Eurasian Affairs, in coordination with the Office of Management Policy, Rightsizing, and Innovation, should identify a staff member at the Regional Support Center Frankfurt to coordinate the center’s management initiatives.

    Recommendation Number
    8
    Closed Implemented

    The Bureau of European and Eurasian Affairs should require Regional Support Center Frankfurt to increase its use of adjunct faculty to expand training held outside Frankfurt.

    Recommendation Number
    9
    Closed Implemented

    The Bureau of European and Eurasian Affairs should review the Regional Support Center Frankfurt mission and implement an appropriate staffing plan.

    Recommendation Number
    10
    Closed Implemented

    The Bureau of European and Eurasian Affairs should require Regional Support Center Frankfurt to update recruitment materials for U.S. direct-hire and locally employed staff.

    Recommendation Number
    11
    Closed Implemented

    The Bureau of European and Eurasian Affairs should require Regional Support Center Frankfurt to implement an orientation program for new employees.

    Recommendation Number
    12
    Closed Implemented

    The Bureau of European and Eurasian Affairs should require Regional Support Center Frankfurt to incorporate the timely submission of locally employed staff performance evaluations into all supervisors’ work requirements statements and note failure to meet this requirement in their performance evaluations.