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Inspection of Embassy Vilnius, Lithuania

ISP-I-20-29
Report Contents
Unclassified
Highlights File
Report File


What OIG Inspected
OIG inspected the executive direction, consular, resource management, and information management operations of Embassy Vilnius.

What OIG Recommends
OIG made six recommendations to Embassy Vilnius to improve operations.

In its comments on the draft report, Embassy Vilnius concurred with all six recommendations. OIG considers all six recommendations resolved. The embassy’s response to each recommendation, and OIG’s reply, can be found in the Recommendations section of this report. The embassy’s formal written response is reprinted in its entirety in Appendix B.

What OIG Found

  • After being without an Ambassador since July 2019, Embassy Vilnius experienced a change in leadership during the inspection with the arrival of a new Ambassador in January 2020.
  • The new Ambassador quickly communicated his vision for a “happy, healthy, and productive” embassy, setting a positive, ethical, and inclusive tone for the mission.
  • Officials in the Bureau of European and Eurasian Affairs reported they were satisfied with the embassy’s performance under the direction of the Chargé d’Affaires, who led Embassy Vilnius from July 2019 to January 2020.
  • The Management Section generally implemented required processes and procedures in accordance with applicable laws and Department of State guidance, with one exception in Facilities Management.
  • The Information Resource Management Office’s unclassified server room did not meet the safety standards of the Department of State and the Occupational Safety and Health Administration.
Category
Inspection
Locations
Lithuania
Bureaus/Offices
European and Eurasian Affairs (EUR)
Themes/Topics
Bureau Inspection / Post Inspection
Recommendation Number
1
Closed Implemented

Embassy Vilnius, in coordination with the Bureau of Consular Affairs, should install signage at the Consular Section’s public entrance with all information required in Department guidance.

Recommendation Number
2
Closed Implemented

Embassy Vilnius, in coordination with the Bureaus of Overseas Buildings Operations and Consular Affairs, should provide a wheelchair-accessible interview window for consular applicants in accordance with Department standards.

Recommendation Number
3
Closed Implemented

Embassy Vilnius should document safety inspections of office workplace areas and increased risk areas and operations in accordance with Department guidelines.

Recommendation Number
4
Closed Implemented

Embassy Vilnius should require its Information Systems Security Officers to perform information systems security duties in accordance with Department standards.

Recommendation Number
5
Closed Implemented

Embassy Vilnius, in coordination with the Bureau of Overseas Buildings Operations, should implement short- and long-term strategies to mitigate and resolve server room deficiencies that violate Department and Occupational Safety and Health Administration standards.

Recommendation Number
6
Closed Implemented

Embassy Vilnius should implement a records management program that complies with Department standards.

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