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ISP-I-19-13-01

    Recommendation Contents
    Closed Implemented Significant
    Closed Date
    Issued Date

    The Bureau of Consular Affairs should, within 60 days, develop a corrective action plan to address the leadership and management deficiencies at the National Passport Center. At a minimum, the corrective action plan should address Recommendations 2 through 12 and include milestones and target implementation dates for the resolution of each. In addition, the action plan should be reviewed and approved by the Under Secretary for Management.

    Recommendation Owner
    Action Office