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Targeted Inspection of the Bureau of Diplomatic Security’s Office of Special Investigations

ISP-I-21-18
    Report Contents

    What OIG Inspected
    OIG inspected the operations of the Office of Special Investigations in the Bureau of Diplomatic Security.

    What OIG Recommends
    OIG did not make any recommendations.

    Although this report does not contain any recommendations, OIG provided a draft of this report to Department stakeholders for their review and comment on the findings. The Bureau of Diplomatic Security’s complete response can be found in Appendix B. The bureau also provided technical comments that were incorporated into the report, as appropriate.

    What OIG Found

    • Respondents in an OIG-administered questionnaire indicated that the Office of Special Investigations provided both effective support and sufficient training to agents in the field.
    • Stakeholders from other Federal agencies and Department of State offices described the office as a collaborative partner.
    • The leadership team in the Office of Special Investigations fostered a positive work environment.
    • The COVID-19 pandemic delayed training required to certify new sexual assault investigators.
    • Outdated computer equipment hampered the office’s efficiency and risked affecting response times for urgent inquiries from overseas regional security officers.
    Category
    Locations
    Bureaus/Offices