Report Contents
Report Terms
Report Recommendations
OIG recommends that the Chief Information Officer acquire the technical resources and implement the enhancements identified by the Net-Centric Diplomacy (NCD) team in NCD.09.00.00 Plan of Action, dated February 12, 2012, to ensure that users do not have broader access to cables than what is required to perform their duties.
OIG recommends that the Chief Information Officer establish standard training requirements for post Classified State Messaging and Archive Retrieval Toolset (SMART-C) and ensure that system administrators receive required training before they are assigned and annually thereafter.
OIG recommends that the Chief Information Officer implement logical access controls to ensure that system administrators do not have the ability to read information within sensitive cables that they do not need to perform their administrative duties.
OIG recommends that the Chief Information Officer equip the Net-Centric Diplomacy (NCD) and Classified State Messaging and Archive Retrieval Toolset (SMART-C) applications with audit trail capabilities to log user and administrator activity.
Sensitive Information Redacted
OIG recommends that the Bureau of Human Resources institute a formal process to notify system owners on a monthly basis of employee departures to ensure the timely removal of accounts of departing or transferring employees.
OIG recommends that the Chief Information Officer (CIO) require system owners to annually revalidate user and administrator accounts, remove those accounts that no longer require access, and certify to the CIO that revalidation has been completed.
OIG recommends that the Bureau of Consular Affairs (CA), Office of Consular Systems and Technology, provide additional guidance to key users of CA's applications at post to ensure that consular managers and other key users of those applications understand administrative features related to creating and managing user accounts for consular applications.
OIG recommends that the Chief Information Officer institute a formal process to require system owners to certify that the Information Systems Security Officer has reviewed audit logs monthly in order to detect and resolve potential security incidents in a timely manner.
Sensitive Information Redacted
