Compliance Followup Review of Embassy Berlin, Germany

Embassy Berlin, in coordination with the Office of Civil Rights, should outline procedures for channeling complaints that involve Equal Employment Opportunity-defined discrimination and complaints regarding simple workplace conflict issues. The procedures should be included in the updated locally employed staff handbook.

Embassy Berlin, in coordination with the Bureau of Overseas Buildings Operations, should conduct a cost-benefit analysis of leased office space, building maintenance, and local guard costs at Consulate General Leipzig versus leasing smaller commercial office space to determine whether a move of the facility would be cost effective.

Embassy Berlin should prepare and disseminate, as soon as practicable, a written plan outlining how it will provide reporting and public diplomacy support for the downsized Consulates General Dusseldorf, Hamburg, and Leipzig.

The Bureau of Consular Affairs, in coordination with Embassy Berlin, should make the pilot passport program in Germany permanent.

The Bureau of Overseas Buildings Operations, in coordination with the Bureau of Consular Affairs and Embassy Berlin, should fund and renovate the consular workspace at Consulate General Munich to provide additional interview capacity.

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Embassy Berlin should require its human resources office to provide a monthly memorandum listing late performance evaluations and the raters, reviewers, or employees responsible for the late report to the appropriate agency head, deputy chief of mission, or ambassador.

The Bureau of Human Resources should issue policy guidance and standard operating procedures to Embassy Berlin for performance management of eligible family members.

Embassy Berlin should review and revise, as appropriate, all staff position descriptions for locally employed staff in the human resources office.

Embassy Berlin should fully implement the Department of State Motor Vehicle Safety Management Program, including Smith System driver training and monitoring of qualifications for all incidental drivers, and notify all incidental drivers of the limits of U.S. Government liability coverage.

Embassy Berlin should complete and issue the locally employed staff handbook.

The Bureau of Overseas Buildings Operations, in coordination with Embassy Berlin, should provide the embassy with a set of complete and accurate as-built drawings of the chancery building.

Embassy Berlin should finalize service-level agreements on information technology support services provided by Consulate General Frankfurt to Consulates General Dusseldorf, Hamburg, and Leipzig.

The Bureau of Information Resource Management, in coordination with Embassy Berlin and Consulate General Frankfurt, should implement service-level agreements for the ClassNet regionalization project that outlines expected services, staffing models, costs, performance metrics, and the responsibilities of each involved entity.

Embassy Berlin should issue a management notice to explain the residential telephone policy.

Embassy Berlin should consolidate Consulate General Frankfurt’s multiple telephone rooms based on developed designs and fulfill the climate control requirements for those remaining telephone rooms.

The Bureau of Overseas Buildings Operations, in coordination with Embassy Berlin, should implement plans to convert a portion of the Clayallee building into the Marine security guard detachment quarters.

Embassy Berlin, in coordination with the Bureau of Overseas Buildings Operations, should relocate the Marine security guard detachment residence to a new short-term leased residence with adequate facilities for the time period between the end of the current lease and the completion of the Clayallee annex renovation.

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