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Inspection of Embassy Abu Dhabi and Consulate General Dubai, United Arab Emirates

ISP-I-14-11A
    Report Contents
    Unclassified
    Recommendation Number
    1
    Closed Implemented

    Embassy Abu Dhabi should establish a schedule of regular meetings for the law enforcement and illicit finance working groups and the Ambassador or the deputy chief of mission should attend them.

    Recommendation Number
    2
    Closed Implemented

    Embassy Abu Dhabi should review mission goals and objectives to make them easier for staff members to understand and achieve and periodically update them.

    Recommendation Number
    3
    Closed Implemented

    Embassy Abu Dhabi should cease requesting special handling of traffic fines and process them in accordance with mission policy.

    Recommendation Number
    4
    Closed Implemented

    The Bureau of Near Eastern Affairs, in coordination with Embassy Abu Dhabi, should clarify the embassy’s role as a regional platform.

    Recommendation Number
    5
    Closed Implemented

    Embassy Abu Dhabi should develop a comprehensive multiyear plan that provides the mission with sufficient administrative support.

    Recommendation Number
    6
    Closed Implemented

    Embassy Abu Dhabi should calculate International Cooperative Administrative Support Services costs at the beginning of any discussion about new positions.

    Recommendation Number
    7
    Closed Implemented

    Embassy Abu Dhabi should bring its temporary duty processes into conformity with National Security Decision Directive 38.

    Recommendation Number
    8
    Closed Implemented

    Embassy Abu Dhabi should bring its timeline for authorizing the arrival dates of new employees into conformity with National Security Decision Directive 38 and International Cooperative Administrative Support Services guidelines.

    Recommendation Number
    9
    Closed Implemented

    Embassy Abu Dhabi should implement a policy on new locally employed staff positions, including charging for initial costs of the positions.

    Recommendation Number
    10
    Closed Implemented

    The Bureau of Near Eastern Affairs, in coordination with the Bureau of Administration, should develop a timeline for the Department of Defense to provide a full-time contracting officer’s representative to Embassy Abu Dhabi to oversee the Defense Support Division contract.

    Recommendation Number
    11
    Closed Implemented

    The Bureau of Administration, in coordination with Embassy Abu Dhabi, should designate a contracting officer’s technical monitor in accordance with the terms of the Defense Support Division contract.

    Recommendation Number
    12
    Closed Implemented

    The Bureau of Near Eastern Affairs, in coordination with Embassy Abu Dhabi and the Office of the Under Secretary for Management, should conduct a review of the Defense Support Division contract that addresses quality of service and whether the contract should be continued or its obligations assumed by the embassy.

    Recommendation Number
    13
    Closed Implemented

    The Bureau of Near Eastern Affairs should hire an independent auditor to determine whether actions taken and monies expended under the Defense Support Division contract conform to U.S. Government contracting regulations and to identify the actual costs to the U.S. Government of the contract to date, including embassy staff time.

    Recommendation Number
    14
    Closed Implemented

    Embassy Abu Dhabi should implement a comprehensive reporting plan.

    Recommendation Number
    15
    Closed Implemented

    Embassy Abu Dhabi should require political and economic staff in the mission to use a standardized filing system in shared section files.

    Recommendation Number
    16
    Closed Implemented

    Embassy Abu Dhabi should implement the worldwide visa referral policy to mandate that all visa case advocacies be handled through the referral system.

    Recommendation Number
    17
    Closed Implemented

    The Bureau of Consular Affairs should designate a senior level coordinator for Iranian consular issues and provide an appropriate budget to support travel and training.

    Recommendation Number
    18
    Closed Implemented

    Embassy Abu Dhabi should implement standard operating procedures for all aspects of its consular operations.

    Recommendation Number
    19
    Closed Implemented

    Embassy Abu Dhabi should review and update position descriptions in the mission’s two consular sections and establish a system for regular review.

    Recommendation Number
    20
    Closed Acceptable Alternative

    Embassy Abu Dhabi should assign media responsibilities in the Dubai consular district to the consulate general’s public affairs section.

    Recommendation Number
    21
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Educational and Cultural Affairs, should design an English language learning program targeted at low-income populations.

    Recommendation Number
    22
    Closed Implemented

    Embassy Abu Dhabi should implement a program to use embassy officers as speakers for outreach programs at American Corners.

    Recommendation Number
    23
    Closed Acceptable Alternative

    The Bureau of Near Eastern Affairs should close the Middle East Partnership Initiative regional office in Abu Dhabi.

    Recommendation Number
    24
    Closed Implemented

    The Bureau of Near Eastern Affairs, in coordination with Embassy Abu Dhabi and the Bureau of Human Resources, should review the work requirements and change the grade level of the principal officer position as appropriate.

    Recommendation Number
    25
    Closed Implemented

    The Bureau of Near Eastern Affairs should include Consulate General Dubai on relevant policy-related cables.

    Recommendation Number
    26
    Closed Implemented

    The Bureau of Overseas Buildings Operations, in coordination with Embassy Abu Dhabi, should install a water fountain in the Dubai consular section waiting room.

    Recommendation Number
    27
    Closed Implemented

    Embassy Abu Dhabi should require Consulate General Dubai’s consular section to review all category one visa refusal files for completeness and scan them into the consular automated systems.

    Recommendation Number
    28
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Administration, should conduct a feasibility study on establishing a diplomatic post office for Consulate General Dubai.

    Recommendation Number
    29
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Overseas Buildings Operations, should bring the mail screening facility at Consulate General Dubai up to standards or install a stand-alone mail-screening unit.

    Recommendation Number
    30
    Closed Implemented

    Embassy Abu Dhabi should schedule the designated alternate information systems security officer at Consulate General Dubai for information assurance training.

    Recommendation Number
    31
    Closed Implemented

    Embassy Abu Dhabi should stop assigning new employees to the Al Reef condominiums.

    Recommendation Number
    32
    Closed Implemented $8,202,588

    Embassy Abu Dhabi, in coordination with the Bureau of Overseas Buildings Operations, should sell the Al Reef condominiums at the earliest opportunity.

    Recommendation Number
    33
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Overseas Buildings Operations, should identify separate warehouse spaces close to the embassy and to the consulate general and either lease or purchase it.

    Recommendation Number
    34
    Closed Implemented

    Embassy Abu Dhabi should implement a process to ensure timely notification to the housing office of new arrivals.

    Recommendation Number
    35
    Closed Implemented

    Embassy Abu Dhabi should conduct a feasibility study on implementing a daily shuttle to and from Consulate General Dubai.

    Recommendation Number
    36
    Closed Implemented

    Embassy Abu Dhabi should implement a plan to dispatch motor pool vehicles by radio.

    Recommendation Number
    37
    Closed Implemented

    Embassy Abu Dhabi should implement a policy for outsourcing some passenger expediting services.

    Recommendation Number
    38
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Overseas Buildings Operations, should conduct a comprehensive space and infrastructure review.

    Recommendation Number
    39
    Closed Implemented

    Embassy Abu Dhabi should institute regular meetings of the safety and health standing committee.

    Recommendation Number
    40
    Closed Implemented

    Embassy Abu Dhabi should perform a study of human resources staffing and recommend position increases to the International Cooperative Administrative Support Services Council, as appropriate.

    Recommendation Number
    41
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Human Resources, should formulate and implement title standards in conformance with local law and practice.

    Recommendation Number
    42
    Closed Implemented $260,000

    The Bureau of Administration should eliminate the rest and recuperation travel benefit for Embassy Abu Dhabi and Consulate General Dubai.

    Recommendation Number
    43
    Closed Implemented

    Embassy Abu Dhabi should review and reissue its human resource policies.

    Recommendation Number
    44
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of Human Resources, should bring the local staff education benefit to a vote by the International Cooperative Administrative Support Services council and follow up with the Bureau of Human Resources to obtain the waiver to implement the education allowance.

    Recommendation Number
    45
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Frankfurt Regional Support Center, should complete all position classification and reclassifications for Abu Dhabi and Dubai.

    Recommendation Number
    46
    Closed Implemented

    Embassy Abu Dhabi should clarify the standards used in implementing special immigrant visa policy and disseminate it to employees and the locally employed staff committee.

    Recommendation Number
    47
    Closed Implemented

    Embassy Abu Dhabi should obtain clarification from the Bureau of Consular Affairs on whether the use of the political situation in a locally employed staff member’s home country may be an exceptional circumstance for the purpose of acquiring special immigrant visa status.

    Recommendation Number
    48
    Closed Implemented

    Embassy Abu Dhabi should eliminate or upgrade its Arabic language designated positions at the 2/1 level or below during the Department’s 2014 triennial review of language-designated positions.

    Recommendation Number
    49
    Closed Implemented

    Embassy Abu Dhabi should hire an additional locally employed budget analyst.

    Recommendation Number
    50
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Bureau of the Comptroller and Global Financial Services, should perform a cost-benefit analysis to determine the most efficient location to process financial vouchers.

    Recommendation Number
    51
    Closed Implemented

    Embassy Abu Dhabi should cease electronic funds transfer salary payments to official residence expenses staff.

    Recommendation Number
    52
    Closed Implemented

    Embassy Abu Dhabi should reissue its personal calls policy and set a minimum amount for which reimbursement is required.

    Recommendation Number
    53
    Closed Implemented

    Embassy Abu Dhabi should hire a second locally employed financial management assistant to serve as an alternate cashier at Consulate General Dubai.

    Recommendation Number
    54
    Closed Implemented

    Embassy Abu Dhabi, in coordination with the Frankfurt Regional Information Management Center, should conduct a site survey to improve radio communication to all embassy housing areas.

    Recommendation Number
    55
    Closed Implemented

    Embassy Abu Dhabi should respond formally to the Bureau of Administration, Office of Commissary and Recreational Affairs, recommendations regarding the employee association.

    Recommendation Number
    56
    Closed Implemented

    Embassy Abu Dhabi should draft a new license agreement between the association and the embassy and present it to the Bureau of Administration for review and approval.

    Recommendation Number
    57
    Closed Implemented

    Embassy Abu Dhabi should evaluate local health service providers.

    Recommendation Number
    58
    Closed Implemented

    Embassy Abu Dhabi should bring its receiving function into compliance with Department of State regulations.

    Recommendation Number
    59
    Closed Implemented

    Embassy Abu Dhabi should bring its maintenance property accountability functions into compliance with Department regulations.

    Recommendation Number
    60
    Closed Implemented

    Embassy Abu Dhabi should review and prioritize training needs across the mission and provide training accordingly.

    Recommendation Number
    61
    Closed Implemented

    Embassy Abu Dhabi should ratify the unauthorized commitment involving the Ambassador’s camera kit.

    Recommendation Number
    62
    Closed Acceptable Alternative

    Embassy Abu Dhabi should cease using a government credit card for the Ambassador’s personal expenses.