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Inspection of Embassy La Paz, Bolivia

ISP-I-14-16A
    Report Contents
    Unclassified
    Recommendation Number
    1
    Closed Implemented

    The Bureau of Western Hemisphere Affairs, in coordination with the Bureau of Human Resources, should fill the vacant chief of mission and deputy chief of mission office management specialist positions.

    Recommendation Number
    2
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Western Hemisphere Affairs, should finalize and promulgate to mission staff its Integrated Country Strategy FYs 2014–2016.

    Recommendation Number
    3
    Closed Implemented

    Embassy La Paz should implement a comprehensive plan and timeline for a missionwide contact database, including staff training, database configuration, and the addition of each office’s contacts.

    Recommendation Number
    4
    Closed Implemented

    Embassy La Paz should develop and implement a standard operating procedure for reviewing management controls in each section and submitting relevant supporting documentation to the chief of mission before preparing the annual statement of assurances.

    Recommendation Number
    5
    Closed Implemented

    Embassy La Paz should revive its embassy speakers program.

    Recommendation Number
    6
    Closed Implemented

    Embassy La Paz should develop a comprehensive missionwide strategy, consistent with the National Export Initiative, to expand U.S. exports to Bolivia.

    Recommendation Number
    7
    Closed Implemented

    Embassy La Paz should convert one of its information specialist positions into a cultural specialist position.

    Recommendation Number
    8
    Closed Implemented

    Embassy La Paz should establish a political and economic reporting and programming plan and clearly assign and track projects to completion.

    Recommendation Number
    9
    Closed Implemented

    Embassy La Paz should create and require the use of a standardized political/economic electronic filing system in a drive accessible to all section officers.

    Recommendation Number
    10
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Western Hemisphere Affairs, should request the Foreign Service Institute to provide on-site training for all embassy staff with responsibility for grants oversight and their supervisors.

    Recommendation Number
    11
    Closed Implemented

    Embassy La Paz should include end dates in the project period for all its grants.

    Recommendation Number
    12
    Closed Implemented

    Embassy La Paz should ratify the funding commitments for unsigned public diplomacy grants.

    Recommendation Number
    13
    Closed Implemented

    Embassy La Paz should require the consular section chief to conduct routine visa interviews on a regular basis.

    Recommendation Number
    14
    Closed Implemented

    Embassy La Paz should bring its process for reviewing visa adjudications in line with Department regulations.

    Recommendation Number
    15
    Closed Implemented

    Embassy La Paz should implement the waiver of personal interview for appropriate visa applicants.

    Recommendation Number
    16
    Closed Implemented

    Embassy La Paz should reduce the number of panel physicians from three to one in La Paz.

    Recommendation Number
    17
    Closed Implemented

    Embassy La Paz should implement an outreach plan to attract wardens, update existing warden training, and maintain regular contact with the warden network.

    Recommendation Number
    18
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should move the consular agency in Santa Cruz to a new location.

    Recommendation Number
    19
    Closed Implemented

    Embassy La Paz should seek authorization from the Bureau of the Comptroller and Global Financial Services to use the Suspense Deposit Account for laboratory fee collections and payments.

    Recommendation Number
    20
    Closed Implemented

    Embassy La Paz should seek procedural guidance from the Office of Financial Policy to determine whether the principal cashier can continue functioning as the consular subcashier.

    Recommendation Number
    21
    Closed Implemented

    Embassy La Paz should require departing U.S. direct-hire employees to use pay.gov for outstanding bill payment.

    Recommendation Number
    22
    Closed Implemented

    Embassy La Paz should review and clear rejected payroll transactions.

    Recommendation Number
    23
    Closed Implemented

    The Bureau of Overseas Buildings Operations, in coordination with Embassy La Paz, should reimburse the Diplomatic and Consular Program fund for any unauthorized expenses.

    Recommendation Number
    24
    Closed Implemented

    Embassy La Paz should require all supervisors to create initial work requirements statements and to complete performance evaluations within the mandated timelines, with provisions for appropriate action for noncompliance.

    Recommendation Number
    25
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Western Hemisphere Affairs, should transfer the Mission Classification function to the Florida Regional Center.

    Recommendation Number
    26
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Human Resources, should determine whether locally employed staff participation in both the local social security health program and a private health plan is feasible and fundable.

    Recommendation Number
    27
    Closed Implemented

    Embassy La Paz should prepare and submit to the Department updated hardship differential and consumable allowance reports and the cost-of-living survey report so that the Department of State can recalculate the appropriate allowances.

    Recommendation Number
    28
    Closed Implemented

    Embassy La Paz should determine in writing whether the use of official vehicles for community liaison office excursions is an acceptable “other authorized use.”

    Recommendation Number
    29
    Closed Implemented

    Embassy La Paz should secure the receiving areas at all warehouses.

    Recommendation Number
    30
    Closed Acceptable Alternative

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should identify a warehouse that meets facility and safety standards.

    Recommendation Number
    31
    Closed Implemented

    Embassy La Paz should implement a standard operating procedure for reviews of purchase card activity and the annual purchase card survey.

    Recommendation Number
    32
    Closed Implemented

    Embassy La Paz should enforce subcashier cash count requirements.

    Recommendation Number
    33
    Closed Implemented

    Embassy La Paz should update completed and accepted safety, health, and environmental management recommendations in the Management Assessment Results Tracking System.

    Recommendation Number
    34
    Closed Implemented

    Embassy La Paz should comply with all of the safety, health, and environmental management recommendations in the December 2013 Office of Safety, Health, and Environmental Management report.

    Recommendation Number
    35
    Closed Implemented

    The Bureau of Overseas Buildings Operations, in coordination with Embassy La Paz, should correct the safety and occupational health risks associated with the emergency generators.

    Recommendation Number
    36
    Closed Implemented

    Embassy La Paz should establish a standard operating procedure, including a customer feedback mechanism, for managing the information systems center’s eService requests.

    Recommendation Number
    37
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should repair or replace the mission’s centralized uninterruptible power system.

    Recommendation Number
    38
    Closed Implemented

    Embassy La Paz, in coordination with Bureau of Western Hemisphere Affairs, should dispose of its excess radio and systems equipment.

    Recommendation Number
    39
    Closed Implemented

    Embassy La Paz, in coordination with the Bureau of Administration, should establish a diplomatic mail policy for appropriate use of the unclassified diplomatic pouch and the diplomatic post office.

    Recommendation Number
    40
    Closed Implemented

    Embassy La Paz should require the community liaison office coordinator to use the official bank account for all funds.

    Recommendation Number
    41
    Closed Implemented

    Embassy La Paz should integrate community liaison office crisis management responsibilities into the emergency management program.

    Recommendation Number
    42
    Closed Implemented

    Embassy La Paz should designate separate individuals to serve on the school board and to administer any Office of Overseas Schools grants to avoid any conflict of interest.