Inspection of the Bureau of Diplomatic Security, High Threat Programs Directorate

The Bureau of Diplomatic Security should establish a set of standard operating procedures and policies and a handbook for the High Threat Programs directorate.

The Bureau of Diplomatic Security should publish annually a Departmentwide notice communicating the role of the High Threat Programs directorate, its mission, and its responsibilities.

The Bureau of Diplomatic Security should publish guidance in the Foreign Affairs Manual delineating the High Threat Programs directorate’s mission, responsibilities, and organizational structure.

The Bureau of Diplomatic Security should require all regional security officers at high threat posts to brief incoming U.S. direct-hire employees on the High Threat Programs directorate’s role and mission.

The Bureau of Diplomatic Security should develop and implement a formal process for realigning the High Threat Programs directorate and International Programs directorate staff responsibilities as changes occur to the high threat posts list.

The Bureau of Overseas Buildings Operations, in coordination with the Bureau of Diplomatic Security, should implement a process for expedited responses to urgent requests for security upgrades and emergency construction projects.

The Bureau of Diplomatic Security should establish a policy that desk officers in the early stage of an assignment in the High Threat Programs directorate will conduct or participate in a familiarization visit to the diplomatic posts for which they have primary responsibility.

The Bureau of Diplomatic Security should revise its Post Security Program Review checklist to include requirements specific to high threat posts and update the Foreign Affairs Manual accordingly.

The Bureau of Diplomatic Security should implement a plan to adequately staff the Operations Planning Unit of the High Threat Programs directorate.

The Bureau of Diplomatic Security, in coordination with the Office of the Legal Adviser, should establish memoranda of agreement for all liaison positions.

The Bureau of Diplomatic Security should modify the personal services contract to clarify on-call pay for emergency explosive ordnance disposal personnel.

The Bureau of Human Resources, in coordination with the Bureau of Diplomatic Security, should undertake a comprehensive review of the structure, management, and manpower needs of the High Threat Programs directorate and make necessary adjustments.

The Bureau of Diplomatic Security should update position descriptions for the directorate of High Threat Programs staff members to accurately reflect current duties.

The Bureau of Diplomatic Security should designate in writing separate unit security officers for each directorate.

The Bureau of Diplomatic Security should designate in writing separate area custodial officers for each directorate.

The Bureau of Diplomatic Security should implement a weekly duty roster to conduct closing hour inspections in the High Threat Programs directorate.

The Bureau of Diplomatic Security should change the rendezvous point for High Threat Programs directorate personnel upon emergency evacuation of the building.

The Bureau of Diplomatic Security should update and implement a new floor warden list for the High Threat Programs directorate.

The Bureau of Information Resource Management, in coordination with the Bureau of Diplomatic Security, should adhere to the performance targets in the master service level agreement for domestic consolidated bureau information technology support when resolving trouble tickets for the directorate of High Threat Programs.

The Bureau of Diplomatic Security should establish a file management policy for the directorate of High Threat Programs that defines the responsibility for each individual to maintain directorate files, file naming conventions, and storage location.

The Bureau of Diplomatic Security should establish a consolidated tracking system, managed in one office, for all taskers the directorate of High Threat Programs receives.

The Bureau of Diplomatic Security should implement a plan that requires directorate of High Threat Programs staff to complete SharePoint training.