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Inspection of the Bureau of International Narcotics and Law Enforcement Affairs

ISP-I-14-24
    Report Contents
    Sensitive But Unclassified
    Recommendation Number
    1
    Closed Acceptable Alternative

    The Bureau of International Narcotics and Law Enforcement Affairs should divide the Office of Resource Management into three offices: an Office of the Comptroller; an Office of Strategic Planning and Budgeting; and an Executive Office—all three reporting to the same deputy assistant secretary.

    Recommendation Number
    2
    Closed Acceptable Alternative

    The Bureau of International Narcotics and Law Enforcement Affairs should move the Public Affairs and Public Diplomacy unit to the front office.

    Recommendation Number
    3
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should reorganize the Office of Anticrime Programs; the Office of Criminal Justice and Assistance Partnerships; and the Office of Policy, Planning, and Coordination into two offices, one of which should be responsible for policy direction and coordination and the other responsible for training, justice system subject matter expertise, and technical assistance.

    Recommendation Number
    4
    Closed Acceptable Alternative

    The Bureau of International Narcotics and Law Enforcement Affairs, in coordination with the Bureau of Human Resources, should divide the Office of Africa and Middle East Programs into two separate geographic offices.

    Recommendation Number
    5
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should systematically record and disseminate policy and program decisions and taskings, including those issued in front office meetings.

    Recommendation Number
    6
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should require that each regional program office develop country plans in alignment with Integrated Country Strategies and other applicable strategic planning instruments, integrating performance information, for every country in which it conducts programs or projects.

    Recommendation Number
    7
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should develop sustainability guidance that includes best practices and contains standardized metrics that are required for performance measurement plans.

    Recommendation Number
    8
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should use full and open competition as the default mechanism for awarding grants and cooperative agreements.

    Recommendation Number
    9
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should define specific roles and responsibilities for program management across the life cycle of a program, both in Washington and overseas.

    Recommendation Number
    10
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should standardize its process for drafting, testing, disseminating, and implementing all new program management policies and procedures.

    Recommendation Number
    11
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should make compliance with its Standard Operating Policy/Procedures on Monitoring and Evaluation mandatory.

    Recommendation Number
    12
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should require all staff to submit trip reports promptly.

    Recommendation Number
    13
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should integrate performance outcomes and evaluation findings into its strategic planning and budgeting process.

    Recommendation Number
    14
    Closed New Report

    The Office of Management Policy, Rightsizing, and Innovation, in coordination with the Bureau of U.S. Foreign Assistance Resources, the Bureau of the Comptroller and Global Financial Services, and the Bureau of Information Resource Management, should convene a working group with a mandate to adapt existing Department systems or to adopt or develop an alternative system that would provide timely, accurate information needed to manage foreign assistance.

    Recommendation Number
    15
    Closed Implemented

    The Bureau of Administration should revise the Bureau of International Narcotics and Law Enforcement Affairs contracting warrants to increase warrant levels to $6.5 million for commercial items, $1 million for non-commercial items, and up to the maximum limitation for orders under existing contracts and should grant these warrants to four Bureau of International Narcotics and Law Enforcement Affairs contracting officers.

    Recommendation Number
    16
    Closed Acceptable Alternative

    The Bureau of Administration, in coordination with the Bureau of International Narcotics and Law Enforcement Affairs, should revise the service level agreement provision for quarterly reviews to include both an accounting of time AQM devoted to INL service during the previous quarter and an accounting of turnaround time for each transaction, so that both parties can assess whether the level of service provided is adequate in relation to the fees paid.

    Recommendation Number
    17
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should establish a “boot camp” for all new domestic staff which covers the basic doctrines, procedures, and training requirements needed to assume their responsibilities.

    Recommendation Number
    18
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should establish and track training and certification requirements for every position in the bureau.

    Recommendation Number
    19
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should update its existing Foreign Service Institute classroom and online training, in coordination with the Foreign Service Institute, to reflect updated guidance and procedures.

    Recommendation Number
    20
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should create and circulate a monthly internal bureau report to address policy and program management issues, as well as personnel-related developments and decisions.

    Recommendation Number
    21
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should revise the mission and objectives of its BEAT newsletter so that it is targeted to the appropriate external audiences and conduct a survey of external recipients to gauge its effectiveness and guide revisions.

    Recommendation Number
    22
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should standardize procedures for the maintenance of project files and hold accountable those assigned responsibility for maintaining project files by including project file maintenance in their work requirements and performance reviews.

    Recommendation Number
    23
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs should implement a records management program that includes procedures for records identification, storage, organization, retention, and retirement.

    Recommendation Number
    24
    Closed Implemented

    The Bureau of International Narcotic and Law Enforcement Affairs should establish an information technology strategic plan that outlines the Information Management mission and objectives.

    Recommendation Number
    25
    Closed New Report

    Sensitive Information Redacted

    Recommendation Number
    26
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs should clearly define the objectives of the Global Project Management and System Analysis program and determine how best to fulfill the requirements for information technology technical assistance.

    Recommendation Number
    27
    Closed Implemented

    The Bureau of International Narcotics and Law Enforcement Affairs, in coordination with the Bureau of Diplomatic Security, should complete a memorandum of agreement on bureau security officer support.

    Recommendation Number
    28
    Closed New Report

    The Bureau of International Narcotics and Law Enforcement Affairs, in conjunction with the Bureau of Diplomatic Security, should test annually its security alarm systems.