Inspection of Consulate General Curacao, Kingdom of the Netherlands

Consulate General Curacao, in coordination with the Bureau of Western Hemisphere Affairs and the Bureau of International Information Programs, should implement a social media strategy.

Consular Curacao should maintain control and accountability over the collection and handling of consular fees in accordance with Department guidelines and timetables.

Consulate General Curacao, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should create a secure work area for the Consular Section that complies with Department standards.

Consulate General Curacao should establish a comprehensive and prioritized training plan for locally employed staff members.

The Bureau of Human Resources should authorize a comprehensive salary and monetized benefits survey of comparator companies to evaluate the validity of Consulate General Curacao’s local compensation plan.

Consulate General Curacao should recruit and hire an employee to fulfill the duties outlined in the November 2012 approved position request.

Consulate General Curacao should establish standard operating procedures requiring the Class B Cashier to issue Form OF-158, General Receipt, to the Consular Section’s subcashier on the day of deposit of consular fees.

Consulate General Curacao, in coordination with the Bureau of Overseas Buildings Operations, should establish a memorandum of understanding outlining the duties and responsibilities for the Regional Facilities Manager.

Consulate General Curacao should implement a records management program that complies with Department regulations.