Report Contents
What OIG Inspected
OIG inspected the executive direction, consular, resource management, and information management operations of Embassy Majuro.
What OIG Recommended
This report includes 12 recommendations. OIG made 11 recommendations to Embassy Majuro to improve consular, resource management, and information management operations, and 1 recommendation to Embassy Manila to document Information Systems Security Officer reviews. In its comments on the draft report, the Department concurred with all 12 recommendations. OIG considers all 12 recommendations resolved. The Department’s response to each recommendation, and OIG’s reply, can be found in the Recommendations section of this report. The Department’s formal written response is reprinted in its entirety in Appendix B.
What OIG Found
- The Ambassador and the Deputy Chief of Mission led Embassy Majuro in a professional and collaborative manner.
- Embassy Majuro lacked sufficient internal controls in consular, resource management, security, and information management operations.
- Embassy Manila generally provided adequate support to Embassy Majuro in information management and management operations.
- Embassy Majuro had deficiencies in the implementation of its information management and information security programs that could put Department of State computer systems at risk.
Report Terms
Report Recommendations
Embassy Majuro should update and test its warden system in accordance with Department standards.
Embassy Majuro should implement a plan to engage the U.S. citizen community throughout the Republic of the Marshall Islands.
Embassy Majuro should conduct a validation study on nonimmigrant visas in accordance with Department standards.
Embassy Majuro, in coordination with Embassy Manila, should install a closed-circuit TV or other system in the office of the Political/Economic/Consular Officer to provide line of sight in the Consular Section in accordance with Department standards.
Embassy Majuro should require that the Safety, Health, and Environmental Management Committee meet at least semi-annually, in accordance with Department standards.
Embassy Majuro should publish a fire evacuation plan and hold fire drills in accordance with Department standards.
Embassy Majuro should adjust driver work schedules to bring them into compliance with Department standards.
Embassy Majuro, in coordination with Embassy Manila, should update and conduct annual information technology contingency plan testing of the unclassified and classified networks in accordance with Department standards.
Embassy Majuro, in coordination with Embassy Manila, should establish an Information Technology Configuration Control Board in accordance with Department standards.
Embassy Majuro should relocate the telecommunications demarcation point outside the information systems server room in accordance with Department standards.
Embassy Manila should complete and document Information Systems Security Officer reviews as required by Department standards.
Embassy Majuro should establish a records management program in accordance with Department standards.