Inspection of Embassy La Paz, Bolivia

ISP-I-23-03
    Report Contents
    Unclassified

    What OIG Inspected
    OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy La Paz.

    What OIG Recommends
    IG made 14 recommendations: 13 to Embassy La Paz and 1 to the Bureau of Information Resource Management. In its comments on the draft report, the Department concurred with all 14 recommendations. OIG considers all 14 recommendations resolved. The Department’s response to each recommendation, and OIG’s reply, can be found in the Recommendations section of this report. The Department’s formal response is reprinted in its entirety in Appendix B.

    What OIG Found

    • The Chargé d’Affaires and the Deputy Chief of Mission did not always lead Embassy La Paz in accordance with Department of State leadership and management principles.
    • The embassy complied with security and emergency preparedness requirements and managed the challenges of operating in a difficult environment.
    • The Chargé d’Affaires promoted diversity, equity, inclusion, and accessibility principles.
    • Embassy La Paz did not comply with end-use monitoring requirements for equipment supplied to Bolivian security forces.
    • Embassy La Paz did not administer some public diplomacy programs in accordance with Department standards.
    • Management controls for facility maintenance, human resources, and motor vehicle safety did not meet Department standards.
    • Embassy La Paz did not complete all required information systems security officer duties.
    • Spotlight on Success: The embassy’s alumni network organization provided avenues for participants to apply their exchange program experiences.
    Recommendation Number
    1
    Open

    Embassy La Paz should conduct end-use monitoring of defense, dual-use, or sensitive equipment in accordance with Department standards.

    Recommendation Number
    2
    Open

    Embassy La Paz should implement practices to ensure allocation of public diplomacy funding complies with Department requirements.

    Recommendation Number
    3
    Open

    Embassy La Paz should comply with Department standards for grant file documentation.

    Recommendation Number
    4
    Open

    Embassy La Paz should evaluate the @USRepBolivia Twitter account as part of ongoing strategic planning efforts, in accordance with Department standards.

    Recommendation Number
    5
    Open

    Embassy La Paz should use the PD Tools application to document its public diplomacy implementation plan, in accordance with Department guidance.

    Recommendation Number
    6
    Open

    Embassy La Paz should make necessary modifications to the Consular Section’s cashier booth to enable consular managers to visually observe the activities within it, in accordance with Department standards.

    Recommendation Number
    7
    Open

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should implement an emergency exit plan at the embassy’s chancery that complies with Department guidance.

    Recommendation Number
    8
    Open

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should evaluate the adequacy of all its residential properties for seismic risk in accordance with Department standards.

    Recommendation Number
    9
    Open

    Embassy La Paz, in coordination with the Bureau of Western Hemisphere Affairs, should implement a process to require timely submission of locally employed staff performance evaluations and take immediate action when submissions are late.

    Recommendation Number
    10
    Open

    Embassy La Paz should comply with Department overseas motor vehicle safety standards for armored vehicle drivers under chief of mission authority.

    Recommendation Number
    11
    Open

    Embassy La Paz should comply with the Department’s overseas motor vehicle safety standards for chauffeurs under chief of mission authority.

    Recommendation Number
    12
    Open

    The Bureau of Information Resource Management, in coordination with Embassy La Paz, should configure SharePoint permissions to comply with Department standards.

    Recommendation Number
    13
    Open

    Embassy La Paz should require information systems security officers to perform their duties in accordance with Department standards.

    Recommendation Number
    14
    Open

    Embassy La Paz should implement a records management program in accordance with Department standards.