What OIG Inspected
OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy Khartoum.
What OIG Recommends
OIG made 18 recommendations to Embassy Khartoum. In its comments on the draft report, the embassy concurred with all 18 recommendations. OIG considers all 18 recommendations resolved. The embassy’s response to each recommendation, and OIG’s reply, can be found in the Recommendations section of this report. The embassy’s formal response is reprinted in its entirety in Appendix B.
What OIG Found
- Embassy Khartoum operated under difficult conditions, which included challenges staffing U.S. direct-hire positions, a 7-week authorized departure, frequent and sometimes violent protests and demonstrations nearby, and a military takeover of the civilian-led government.
- The Ambassador and Deputy Chief of Mission generally modeled the Department of State’s leadership and management principles, particularly to foster resilience and to model integrity.
- Embassy Khartoum had internal control shortcomings related to excess property, shipping containers, training, vehicle mishaps, bulk fuel management, uniforms, and personal protective equipment.
- The embassy had consular internal control shortcomings related to orientation and training, public signage, and the fraud prevention program.
- Embassy Khartoum had information management internal control shortcomings related to information security practices, dedicated internet networks, contingency planning, acquisition planning, mobile devices, and records management.