Inspection of Embassy Chisinau, Moldova

ISP-I-23-19
    Report Contents
    Unclassified
    Unclassified

    What OIG Inspected
    OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy Chisinau.

    What OIG Recommends
    OIG made 6 recommendations: 5 to Embassy Chisinau and 1 to the Bureau of Information Resource Management. In its comments on the draft report, the Department concurred with all 6 recommendations. OIG considers all 6 recommendations resolved. The Department’s response to each recommendation, and OIG’s reply, can be found in the Recommendations section of this report. The Department’s formal response is reprinted in its entirety in Appendix B.

    What OIG Found

    • The Ambassador and the Deputy Chief of Mission fostered a positive and supportive work environment. Staff praised the open manner in which the Front Office handled the Ukraine crisis and the decision not to evacuate while fully considering staff security.
    • The embassy managed increased U.S. engagement with the government of Moldova and growth in bilateral assistance, but at the risk of staff burnout. Limits on the administrative support platform hampered the embassy’s ability to add staff.
    • While Embassy Chisinau monitored and evaluated its bilateral assistance activities, it did not conduct joint evaluations with the government of Moldova as required by the bilateral agreement.
    • The embassy’s internet and telephone cabling did not comply with Department of State standards.
    • Spotlight on Success: In the run-up to and in the aftermath of Russia’s February 24, 2022, full-scale invasion of Ukraine, Embassy Chisinau carried out extensive contingency planning, which the Department cited as best practices to be shared with other embassies.
    • Spotlight on Success: The embassy’s Public Diplomacy Section automated certain grants management functions, greatly increasing the efficiency of the grants management process.
    Recommendation Number
    1
    Closed Implemented

    Embassy Chisinau should comply with the requirements for bilateral progress reviews of the International Narcotics and Law Enforcement programming in the 2001 Letter of Agreement between the United States and Moldova and any amendments.

    Recommendation Number
    2
    Closed Implemented

    Embassy Chisinau should install signage at the Consular Section’s entrance with all information required in Department guidance.

    Recommendation Number
    3
    Closed Implemented

    Embassy Chisinau should close out procurement files in accordance with Department standards.

    Recommendation Number
    4
    Closed Implemented

    Embassy Chisinau should use standard time and attendance forms or seek approval for locally created forms in accordance with Department standards.

    Recommendation Number
    5
    Closed Implemented

    Embassy Chisinau should require the embassy employee association board to conduct its oversight responsibilities in accordance with Department standards.

    Recommendation Number
    6
    Open Resolved

    The Bureau of Information Resource Management, in coordination with Embassy Chisinau, should remediate the network and telephone cabling issues at the embassy, in accordance with Department standards.