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Inspection of Embassy Port Louis, Mauritius

ISP-I-25-22
    Report Contents
    Unclassified

    What OIG Inspected 

    OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy Port Louis. 

    What OIG Found 

    • The Ambassador generally complied with Department of State standards for tone at the top and standards of conduct, execution of foreign policy goals and objectives, security and emergency planning, and equal employment opportunity. The Ambassador modeled integrity, was decisive, and took responsibility in accordance with the Department’s leadership and management principles.
    • The embassy’s Political and Economic, Public Diplomacy, and Consular Sections generally complied with Department standards. • The embassy had deficiencies in the safety, health, and environmental management program.
    • Embassy Port Louis’ pension plan for locally employed staff was underfunded by more than $600,000.  
    • The Diplomatic Technology unit had deficiencies related to information security, knowledge management and the unit’s budget and training plans.   

    What OIG Recommends 

    OIG made 13 recommendations to Embassy Port Louis. In its comments on the draft report, the embassy concurred with 12 recommendations and partially concurred with 1 recommendation. OIG considers 12 recommendations resolved and 1 recommendation unresolved. The embassy’s response to each recommendation and OIG’s reply can be found in the Recommendations section of this report. The embassy’s formal response is reprinted in its entirety in Appendix B.

    Category
    Locations
    Bureaus/Offices
    Recommendation Number
    1
    Closed Implemented

    Embassy Port Louis, in coordination with the Bureau of Overseas Buildings Operations, should bring its safety, health, and environmental management program into compliance with Department standards.

    Recommendation Number
    2
    Open Resolved

    Embassy Port Louis, in coordination with the Bureaus of African Affairs, the Comptroller and Global Financial Services, and Personnel and Training, should implement a plan to fund current liabilities and reduce future liabilities in the LE staff pension plan to comply with local labor law and address long term funding concerns.

    Recommendation Number
    3
    Open Resolved

    Embassy Port Louis should bring its contract file and contracting officer’s representative program into compliance with Department and federal standards.

    Recommendation Number
    4
    Open Resolved

    Embassy Port Louis should manage its furniture and appliance pool assets in accordance with Department standards.

    Recommendation Number
    5
    Closed Implemented

    Embassy Port Louis should submit an updated educational allowance questionnaire to the Bureau of Administration in accordance with Department guidelines.

    Recommendation Number
    6
    Closed Implemented

    Embassy Port Louis should create budget, training plans, and local configuration management protocol for its Diplomatic Technology unit, in accordance with Department standards.

    Recommendation Number
    7
    Closed Implemented

    Embassy Port Louis should require the Information Systems Security Officer to perform all duties in accordance with Department standards.

    Recommendation Number
    8
    Open Resolved

    Embassy Port Louis should bring its Sensitive But Unclassified server room into compliance with Department standards.

    Recommendation Number
    9
    Closed Implemented

    Embassy Port Louis should manage its mobile devices in accordance with Department standards.

    Recommendation Number
    10
    Open Resolved

    Embassy Port Louis should manage its non-enterprise networks in accordance with Department standards.

    Recommendation Number
    11
    Closed Implemented

    Embassy Port Louis should implement a life cycle management plan for the applications it develops, in accordance with Department standards.

    Recommendation Number
    12
    Closed Implemented

    Embassy Port Louis should develop and implement a knowledge management process for capturing, sharing, transferring, and retaining information for managing computer, telephone, and radio operations.

    Recommendation Number
    13
    Closed Implemented

    Embassy Port Louis should implement a records management program that complies with Department standards.