Recommendations

Department of State

U.S. Agency for Global Media

Department recommendations include 46 recommendations that are associated with the International Boundary Water Commission.
 
ISP-I-23-03
  1. Recommendation Number
    1
    Open

    Embassy La Paz should conduct end-use monitoring of defense, dual-use, or sensitive equipment in accordance with Department standards.

  2. Recommendation Number
    2
    Open

    Embassy La Paz should implement practices to ensure allocation of public diplomacy funding complies with Department requirements.

  3. Recommendation Number
    3
    Open

    Embassy La Paz should comply with Department standards for grant file documentation.

  4. Recommendation Number
    4
    Open

    Embassy La Paz should evaluate the @USRepBolivia Twitter account as part of ongoing strategic planning efforts, in accordance with Department standards.

  5. Recommendation Number
    5
    Open

    Embassy La Paz should use the PD Tools application to document its public diplomacy implementation plan, in accordance with Department guidance.

  6. Recommendation Number
    6
    Open

    Embassy La Paz should make necessary modifications to the Consular Section’s cashier booth to enable consular managers to visually observe the activities within it, in accordance with Department standards.

  7. Recommendation Number
    7
    Open

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should implement an emergency exit plan at the embassy’s chancery that complies with Department guidance.

  8. Recommendation Number
    8
    Open

    Embassy La Paz, in coordination with the Bureau of Overseas Buildings Operations, should evaluate the adequacy of all its residential properties for seismic risk in accordance with Department standards.

  9. Recommendation Number
    9
    Open

    Embassy La Paz, in coordination with the Bureau of Western Hemisphere Affairs, should implement a process to require timely submission of locally employed staff performance evaluations and take immediate action when submissions are late.

  10. Recommendation Number
    10
    Open

    Embassy La Paz should comply with Department overseas motor vehicle safety standards for armored vehicle drivers under chief of mission authority.

  11. Recommendation Number
    11
    Open

    Embassy La Paz should comply with the Department’s overseas motor vehicle safety standards for chauffeurs under chief of mission authority.

  12. Recommendation Number
    12
    Open

    The Bureau of Information Resource Management, in coordination with Embassy La Paz, should configure SharePoint permissions to comply with Department standards.

  13. Recommendation Number
    13
    Open

    Embassy La Paz should require information systems security officers to perform their duties in accordance with Department standards.

  14. Recommendation Number
    14
    Open

    Embassy La Paz should implement a records management program in accordance with Department standards.

ISP-I-23-06
  1. Recommendation Number
    1
    Open

    Embassy Buenos Aires should conduct joint evaluation reviews with the government of Argentina for Bureau of International Narcotics and Law Enforcement Affairs-funded assistance.

  2. Recommendation Number
    2
    Open

    Embassy Buenos Aires, in coordination with the Bureau of Educational and Cultural Affairs, should develop and present options for Binational Fulbright Commission review to address reasonable balance between Argentine and U.S. Fulbright Educational Exchange participation.

  3. Recommendation Number
    3
    Open

    Embassy Buenos Aires should delete nonimmigrant visa case records in accordance with Department standards.

  4. Recommendation Number
    4
    Open

    Embassy Buenos Aires should oversee nonimmigrant visa operations in the two consular outbuildings in accordance with Department standards.

  5. Recommendation Number
    5
    Open Significant

    Embassy Buenos Aires, in coordination with the Bureau of Overseas Buildings Operations, should bring its fire protection program into compliance with Department standards.

  6. Recommendation Number
    6
    Open

    Embassy Buenos Aires, in coordination with the Bureau of Overseas Buildings Operations, should mitigate the fire and life-safety risks of its high-rise residential properties that do not comply with Department standards.

  7. Recommendation Number
    7
    Open

    Embassy Buenos Aires should complete and document safety certifications for all embassy properties in the Post Occupational Health and Safety Officer Certification Application and correct any identified safety issue prior to occupancy, in accordance with Department standards.

  8. Recommendation Number
    8
    Open

    Embassy Buenos Aires should obtain authorization from the Bureau of Overseas Buildings Operations to use shipping containers for permanent storage and office space or dismantle and remove them in accordance with Department requirements.

  9. Recommendation Number
    9
    Open

    Embassy Buenos Aires should comply with all Department overseas motor vehicle safety standards for chauffeurs and incidental drivers under chief of mission authority.

  10. Recommendation Number
    10
    Open

    Embassy Buenos Aires should enforce driver duty limits for all embassy drivers in accordance with Department guidelines.

  11. Recommendation Number
    11
    Open

    Embassy Buenos Aires, in coordination with the Bureau of Administration, should dispose of excess vehicles according to Department guidelines.

  12. Recommendation Number
    12
    Open

    Embassy Buenos Aires should separate property management responsibilities in accordance with Department standards.

  13. Recommendation Number
    13
    Open

    Embassy Buenos Aires, in coordination with the Bureau of Global Talent Management, should document an exception to Department guidance or process its mutual separation agreements in accordance with Department requirements.

  14. Recommendation Number
    14
    Open

    The Bureau of Information Resource Management, in coordination with Embassy Buenos Aires, should configure SharePoint permissions to comply with Department standards.

  15. Recommendation Number
    15
    Open

    Embassy Buenos Aires should require information systems security officers to perform their duties in accordance with Department standards.

  16. Recommendation Number
    16
    Open

    Embassy Buenos Aires, in coordination with the Bureaus of Western Hemisphere Affairs and Information Resource Management, should remediate the network cabling infrastructure to comply with Department standards.

  17. Recommendation Number
    17
    Open

    Embassy Buenos Aires, in coordination with the Bureaus of Western Hemisphere Affairs and Overseas Buildings Operations, should relocate the telecommunications demarcation points outside limited access area communications rooms in accordance with Department standards.

  18. Recommendation Number
    18
    Open

    Embassy Buenos Aires should implement a records management program in accordance with Department standards.

ISP-I-23-05
  1. Recommendation Number
    1
    Open

    The Bureau of South and Central Asian Affairs should delineate and publicize the roles and responsibilities of the Afghanistan Affairs Unit and other Department offices dealing with Afghanistan issues.

  2. Recommendation Number
    2
    Open

    The Afghanistan Affairs Unit, in coordination with the Bureau of Global Public Affairs and the Bureau of South and Central Asian Affairs, should maintain its official website with current and relevant information.

  3. Recommendation Number
    3
    Open

    The Afghanistan Affairs Unit should implement a unified, mission-wide contact management system.

  4. Recommendation Number
    4
    Open

    The Afghanistan Affairs Unit should develop and implement a written fraud prevention strategy and standard operating procedures in accordance with Department standards.

  5. Recommendation Number
    5
    Open

    The Afghanistan Affairs Unit should comply with Department records management requirements for records storage and the capturing and archiving of electronic messages.

  6. Recommendation Number
    6
    Open

    The Afghanistan Affairs Unit should comply with the Department’s domestic employee teleworking overseas policy and eligibility requirements.

ISP-I-23-07
  1. Recommendation Number
    1
    Open

    Embassy Kuwait City should cross-train Consular Section locally employed staff in U.S. citizen services functions, in accordance with Department standards.

  2. Recommendation Number
    2
    Open

    Embassy Kuwait City should implement and monitor controls to confirm compliance with the Department’s standards for time and attendance.

  3. Recommendation Number
    3
    Open

    Embassy Kuwait City should comply with all Department overseas motor vehicle safety standards for chauffeurs and incidental drivers under chief of mission authority.

  4. Recommendation Number
    4
    Open

    Embassy Kuwait City should record all embassy vehicle usage in accordance with Department standards.

  5. Recommendation Number
    5
    Open

    Embassy Kuwait City should dispose of excess expendable and nonexpendable property, in accordance with Department guidelines.

  6. Recommendation Number
    6
    Open

    Embassy Kuwait City should account for all expendable and nonexpendable property in the Integrated Logistics Management System, in accordance with Department guidelines.

  7. Recommendation Number
    7
    Open

    Embassy Kuwait City should bring its furniture and appliance pool into compliance with Department standards.

  8. Recommendation Number
    8
    Open

    Embassy Kuwait City should comply with Department standards related to the use of the shipping containers as permanent storage.

  9. Recommendation Number
    9
    Open

    Embassy Kuwait City should bring its contracting officer’s representative program into compliance with Department standards.

  10. Recommendation Number
    10
    Open

    Embassy Kuwait City should comply with the Department’s model standard lease and pay residential utility bills based on actual expenses.

  11. Recommendation Number
    11
    Open

    Embassy Kuwait City, in coordination with the Bureau of Overseas Buildings Operations, should conduct a technical review of the design plans for the two structures used as facility management workshops and breakrooms and a bodyguard breakroom and submit the survey for approval, in accordance with Department standards.

  12. Recommendation Number
    12
    Open

    Embassy Kuwait City should complete safety certifications for all its real property and upload them in the Post Occupational Safety and Health Officer Certification Application, as required by Department standards.

  13. Recommendation Number
    13
    Open

    Embassy Kuwait City should perform monthly testing of its emergency lighting system, in accordance with Department standards.

  14. Recommendation Number
    14
    Open

    Embassy Kuwait City should perform all information systems security officer responsibilities in accordance with Department standards.

  15. Recommendation Number
    15
    Open

    Embassy Kuwait City should complete its ultra-high frequency point-to-point radio communication project to upgrade the radio network.

ISP-I-23-04
  1. Recommendation Number
    1
    Open

    Embassy Ottawa should implement a First- and Second-Tour program that complies with Department standards.

  2. Recommendation Number
    15
    Open $243,993

    Embassy Ottawa, in coordination with the Bureaus of Western Hemisphere Affairs and the Comptroller and Global Financial Services, should reprogram additional Diplomatic Engagement-funded Information Management positions to International Cooperative Administrative Support Services-funded positions, in accordance with Department standards, so funds of up to $243,993 over 3 years per position can be put to better use.

  3. Recommendation Number
    26
    Open

    Embassy Ottawa should relocate the telecommunications demarcation point outside the limited access main telephone frame room at Consulate General Toronto.

  4. Recommendation Number
    25
    Open

    Embassy Ottawa should implement standard operating procedures and maintenance log records for Consulate General Montreal’s telephone system.

  5. Recommendation Number
    24
    Open

    Embassy Ottawa, in coordination with the Bureau of Overseas Buildings Operations, should bring the mail screening facility at Consulate General Vancouver into compliance with Department standards.

  6. Recommendation Number
    23
    Open

    Embassy Ottawa should limit access to the Consulate General Montreal’s Information Systems Center in accordance with Department standards.

  7. Recommendation Number
    22
    Open

    Embassy Ottawa should bring the network cabling at Consulates General Halifax and Toronto into compliance with Department standards.

  8. Recommendation Number
    21
    Open

    Embassy Ottawa should require its local Information Technology Configuration Control Board to comply with Department standards.

  9. Recommendation Number
    20
    Open

    The Bureau of Information Resource Management, in coordination with Embassy Ottawa, should configure SharePoint permissions to comply with Department standards at Mission Canada.

  10. Recommendation Number
    19
    Open

    Embassy Ottawa should create and maintain standard operating procedures for unclassified and classified computer operations and support at Consulates General Halifax and Quebec City.

  11. Recommendation Number
    18
    Open

    Embassy Ottawa should complete all information systems security officer responsibilities in accordance with Department standards.

  12. Recommendation Number
    17
    Open

    Embassy Ottawa should submit its education allowance surveys in accordance with Department standards.

  13. Recommendation Number
    16
    Open

    Embassy Ottawa should bring its cashiering operations into compliance with Department standards.

  14. Recommendation Number
    14
    Open

    Embassy Ottawa should submit its hotel and restaurant reports to the Bureau of Administration’s Office of Allowances, in accordance with Department standards.

  15. Recommendation Number
    2
    Open

    Embassy Ottawa should implement procedures to improve working group relationships and collaboration on Integrated Country Strategy and Department priorities related to the Arctic and countering malign People’s Republic of China activities in Canada.

  16. Recommendation Number
    13
    Open

    Embassy Ottawa should bring its living quarters allowance leasing program into compliance with Department standards.

  17. Recommendation Number
    12
    Open

    Embassy Ottawa should bring its contracting officer’s representative program into compliance with Department standards.

  18. Recommendation Number
    11
    Open

    Embassy Ottawa should use the Integrated Logistics Management System to account for all expendable property in accordance with Department standards.

  19. Recommendation Number
    10
    Open

    Embassy Ottawa should comply with all Department Motor Vehicle Safety Management Program standards for incidental drivers under chief of mission authority.

  20. Recommendation Number
    9
    Open

    Embassy Ottawa, in coordination with the Bureau of Overseas Buildings Operations, should perform seismic evaluations of residential and nonresidential properties at Consulate General Vancouver, in accordance with Department standards.

  21. Recommendation Number
    8
    Open

    Embassy Ottawa should create a fraud prevention strategy for Consulate General Montreal in accordance with Department standards.

  22. Recommendation Number
    7
    Open

    Embassy Ottawa should conduct audits of passport adjudications in accordance with Department standards.

  23. Recommendation Number
    6
    Open

    Embassy Ottawa should bring its consular file storage into compliance with Department standards.

  24. Recommendation Number
    5
    Open

    Embassy Ottawa, in coordination with the Bureau of Overseas Buildings Operations, should bring all consular spaces into compliance with Department standards.

  25. Recommendation Number
    4
    Open

    Embassy Ottawa should include all required documents in its public diplomacy grants files in accordance with Department standards.

  26. Recommendation Number
    3
    Open

    Embassy Ottawa should implement clearance procedures for reporting on Integrated Country Strategy priorities in accordance with Department standards.

  27. Recommendation Number
    27
    Open

    Embassy Ottawa should implement a records management program that complies with Department standards.

AUD-MERO-23-01
  1. Recommendation Number
    1
    Open

    OIG recommends that the Special Immigrant Visa (SIV) Senior Coordinating Official, in coordination with the Bureau of Consular Affairs, Afghan Special Immigrant Visa Unit, the National Visa Center, and data scientists, revise the Standard Operating Procedures for Quarterly Congressional Reports to include specific steps and procedures for calculating and reporting average processing times for Department of State-controlled stages of the Afghan SIV application process so that reported data reflect the actual average processing times.

  2. Recommendation Number
    2
    Open

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official, in coordination with the National Visa Center and the Afghan SIV Unit, design and implement control activities in accordance with the Government Accountability Office’s Standards for Internal Control in the Federal Government to monitor, verify, and validate the accuracy and completeness of the Department of State-controlled data used to generate the average processing time reported in the Afghan SIV quarterly reports.

  3. Recommendation Number
    3
    Open

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official, in coordination with the Bureau of Consular Affairs, design and implement control activities in accordance with the Government Accountability Office’s Standards for Internal Control in the Federal Government to verify and validate the accuracy and completeness of the information obtained from the entities involved with processing Afghan SIV applications.

  4. Recommendation Number
    4
    Open

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official (SCO) develop and implement a policy and procedures to establish ongoing interagency coordination with all designated SCOs until the Afghan SIV program concludes.

  5. Recommendation Number
    5
    Closed

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official (SCO) develop and implement a policy and procedures to monitor the implementation of improvements to address known challenges within the Afghan SIV program.

  6. Recommendation Number
    6
    Open

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official (SCO) develop and implement an updated staffing plan to adjust resources for all Department of State offices involved with the Afghan SIV program to reduce the current Afghan SIV application backlog.

  7. Recommendation Number
    7
    Open

    OIG recommends the Special Immigrant Visa (SIV) Senior Coordinating Official develop a process and procedures to monitor the implementation, effectiveness, and efficiency of the staffing plan for all Department offices involved in the Afghan SIV program to reduce the current Afghan SIV application backlog.

  8. Recommendation Number
    8
    Open

    OIG recommends that the Special Immigrant Visa (SIV) Senior Coordinating Official (SCO), in collaboration with the Department of Defense (DoD) SCO, establish a memorandum of understanding between the Department of State (Department) SCO and the DoD SCO defining the roles and responsibilities of the Department and DoD for efficiently and accurately collecting employment documentation of Afghan SIV applicants who worked for DoD contractors. The Department and DoD SCOs should also meet regularly to address efficient employment verification until the Department resolves the backlog of Afghan SIV applications.

  9. Recommendation Number
    9
    Open

    OIG recommends that the Special Immigrant Visa (SIV) Senior Coordinating Official, in coordination with the Bureau of Consular Affairs, review obstacles to timely Afghan SIV processing at each phase of the process and present a list of requirements to the Office of Consular Systems and Technology to optimize SIV systems through Consular Systems Modernization or within legacy systems.

AUD-MERO-22-44
  1. Recommendation Number
    1
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, establish, implement, document, and communicate, to those conducting the annual physical inventory, a policy and procedures to ensure that the annual physical inventory includes all accountable property at the embassy, as required by 14 Foreign Affairs Manual 416.1.

  2. Recommendation Number
    2
    Open Significant

    OIG recommends that the Bureau of Administration reconcile differences between the definitions for accountable property contained in the Integrated Logistics Management System – Annual Inventory Modernization module and 14 Foreign Affairs Manual 416.1 and communicate to overseas posts what property should be included in posts’ annual inventories.

  3. Recommendation Number
    3
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures requiring Accountable Property Officers to conduct periodic physical inventory spot checks of nonexpendable property.

  4. Recommendation Number
    4
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures to secure the keys and limit access to the destruction yard holding area at the Baghdad Diplomatic Support Center to only those people who need access to the area.

  5. Recommendation Number
    5
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures requiring that, upon receipt, all (a) nonexpendable property is promptly inspected, documented, and affixed with a barcode label and (b) identifying information is added into the Integrated Logistics Management System – Asset Management module in a timely manner.

  6. Recommendation Number
    6
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, take actions to ensure that all existing property in storage facilities has been (a) affixed with a barcode label and (b) added into the Integrated Logistics Management System – Asset Management module.

  7. Recommendation Number
    7
    Open

    OIG recommends that the Bureau of Administration conduct a review of the integration of the Integrated Logistics Management System – Asset Management and the Computerized Maintenance Management System to ensure that all updated information is being communicated between systems.

  8. Recommendation Number
    8
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures to designate sufficient staff with access to the Integrated Logistics Management System to maintain continuous property management operations in each office responsible for managing nonexpendable property.

  9. Recommendation Number
    9
    Open $12,900,000 Significant

    OIG recommends that U.S. Embassy Baghdad, Iraq, determine (a) how much of the nonexpendable property associated with the 24 residential purchase orders made from 2010 to 2021 was used, how much remains in storage, and how much has been disposed of, along with the reasons for disposal, and (b) whether the questioned costs of $12.9 million expended for their purchase were necessary and reasonable.

  10. Recommendation Number
    10
    Open $7,600,000 Significant

    OIG recommends that U.S. Embassy Baghdad, Iraq, determine (a) how many of the 15,785 nonexpendable property assets, valued at $7.6 million, were used, how many remain in storage, and how many have been disposed of, along with the reasons for disposal, and (b) whether maintaining these 15,785 assets in storage is necessary and reasonable.

  11. Recommendation Number
    11
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures, consistent with 14 Foreign Affairs Manual 412, to require that personnel responsible for purchasing clearly demonstrate a bona fide need supporting the purchase of nonexpendable property.

  12. Recommendation Number
    12
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures for nonexpendable property reordering, consistent with 14 Foreign Affairs Handbook-1 H-419.1(a) that prevents the embassy from carrying an excessive amount of nonexpendable property, establishes a reasonable stocking level, and limits replenishment orders to only maintain that level.

  13. Recommendation Number
    13
    Open

    OIG recommends that U.S. Embassy Baghdad, Iraq, develop, implement, document, and communicate a policy and procedures to require the use of the Integrated Logistics Management System – Analytics module to manage and utilize existing nonexpendable property at post and to properly plan the procurement of nonexpendable property that the embassy needs.

  14. Recommendation Number
    14
    Open Significant

    OIG recommends that Embassy Baghdad, Iraq, in coordination with the Bureau of Administration, develop, implement, document, and communicate a policy and procedures to provide information and periodic training to U.S. Embassy Baghdad staff who manage nonexpendable property on the capabilities and proper use of the Integrated Logistics Management System – Analytics module to ensure that the embassy efficiently manages and utilizes existing nonexpendable property at post and properly procures nonexpendable property that the embassy needs.

AUD-IT-22-42
  1. Recommendation Number
    1
    Open Significant

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Open Significant

    Sensitive Information Redacted

  3. Recommendation Number
    3
    Open

    Sensitive Information Redacted

  4. Recommendation Number
    4
    Open

    Sensitive Information Redacted

  5. Recommendation Number
    5
    Closed

    Sensitive Information Redacted

  6. Recommendation Number
    6
    Open

    Sensitive Information Redacted

  7. Recommendation Number
    7
    Open

    Sensitive Information Redacted

  8. Recommendation Number
    8
    Open

    Sensitive Information Redacted

  9. Recommendation Number
    9
    Open

    Sensitive Information Redacted

  10. Recommendation Number
    10
    Open

    Sensitive Information Redacted

AUD-IT-22-43
  1. Recommendation Number
    1
    Open

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Open

    Sensitive Information Redacted

  3. Recommendation Number
    3
    Open

    Sensitive Information Redacted

  4. Recommendation Number
    4
    Open

    Sensitive Information Redacted

  5. Recommendation Number
    5
    Open

    Sensitive Information Redacted

  6. Recommendation Number
    6
    Open

    Sensitive Information Redacted

  7. Recommendation Number
    7
    Open

    Sensitive Information Redacted

  8. Recommendation Number
    8
    Open

    Sensitive Information Redacted

ISP-I-22-15
  1. Recommendation Number
    1
    Open

    The Global Engagement Center, in coordination with the Bureau of Global Talent Management, should conduct an organizational assessment and align the center’s organizational structure with operational needs.

  2. Recommendation Number
    2
    Open

    The Global Engagement Center should clarify and codify the roles and responsibilities of the Policy, Plans, and Operations Division and the Interagency and International Coordination Cell in the Foreign Affairs Manual.

  3. Recommendation Number
    3
    Open

    The Global Engagement Center should approve a plan to implement its Functional Bureau Strategy, update its major programs to include key priorities, and assess its execution by conducting regular reviews with its staff, in accordance with Department standards.

  4. Recommendation Number
    4
    Open

    The Global Engagement Center should appoint an evaluation coordinator with decision-making authority to conduct evaluations appropriate to its portfolio, in accordance with Department standards.

  5. Recommendation Number
    5
    Open

    The Global Engagement Center should review risks to its strategic objectives, implement processes for identifying and responding to risk, and communicate risk response guidance to staff in accordance with Department standards.

  6. Recommendation Number
    6
    Open

    The Global Engagement Center should comply with federal and Department standards with respect to pre-award design and approval processes for its federal assistance programs.

  7. Recommendation Number
    7
    Open

    The Global Engagement Center should complete the closeout process for awards currently overdue and implement procedures for the timely close out of future awards.

  8. Recommendation Number
    8
    Closed

    The Global Engagement Center should develop and implement standard operating procedures for overseas award programs that include requirements for reporting on monitoring and evaluation data.

  9. Recommendation Number
    9
    Open $745,000

    The Global Engagement Center should review and de-obligate all invalid unliquidated obligations without activity for more than 1 year, in accordance with Department guidance, so that funds of up to $745,000 can be put to better use.

  10. Recommendation Number
    10
    Open

    The Global Engagement Center should comply with Department contracting officer’s representative program standards.

  11. Recommendation Number
    11
    Open

    The Global Engagement Center should comply with mandatory leadership training requirements in accordance with Department standards.

  12. Recommendation Number
    12
    Open

    The Global Engagement Center should conduct risk assessments and obtain authorizations to operate for its analytics platforms from the Bureau of Information Resource Management.

  13. Recommendation Number
    13
    Open

    The Global Engagement Center should use domain names for the Global Engagement Center’s analytics platforms that comply with Department standards.

  14. Recommendation Number
    14
    Open

    The Global Engagement Center, in coordination with the Bureau of Educational and Cultural Affairs, should require the Information Systems Security Officers for the Global Engagement Center analytics platforms to perform their duties in accordance with Department guidance.

  15. Recommendation Number
    15
    Open

    The Global Engagement Center should implement procedures to ensure all aspects of its analytics platforms’ systems documents are completed and current, in accordance with Department standards.

  16. Recommendation Number
    16
    Open

    The Global Engagement Center, in coordination with the Office of the Under Secretary for Public Diplomacy and Public Affairs, should conduct a cost-benefit analysis for its analytics support program.

  17. Recommendation Number
    17
    Open

    The Global Engagement Center should develop and implement a project plan for replacing the Disinformation Cloud website.

  18. Recommendation Number
    18
    Open

    The Global Engagement Center should implement a records management program that complies with Department standards.

5998 recommendations in total

Last Updated: January 28th, 2023

Note: The information includes all open recommendations from reports that were issued October 1, 2014. Potential Monetary Benefits values are as stated in reports—subsequent Department and USAGM management decisions and actions may result in different values.

  1. Includes unclassified recommendations in unclassified reports; also includes unclassified recommendations in SBU reports that are publicly available.
  2. Includes SBU recommendations in SBU reports; also includes unclassified recommendations in SBU reports that are not publicly available.
  3. Includes classified recommendations in classified reports; also includes unclassified recommendations in classified reports.

Read more about report definitions.