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Recommendations

Department of State

424

Open Unclassified Recommendations¹

$14,825,004

Open Unclassified Recommendations Potential Monetary Benefits¹

134

Open Sensitive But Unclassified Recommendations²

$0

Open Sensitive But Unclassified Recommendations Potential Monetary Benefits²

416

Open Classified Recommendations³

$218,173,822

Open Classified Recommendations Potential Monetary Benefits³

U.S. Agency for Global Media

0

Open Unclassified Recommendations¹

$0

Open Unclassified Recommendations Potential Monetary Benefits¹

36

Open Sensitive But Unclassified Recommendations²

$0

Open Sensitive But Unclassified Recommendations Potential Monetary Benefits²

0

Open Classified Recommendations³

$0

Open Classified Recommendations Potential Monetary Benefits³
Department recommendations include 49 recommendations that are associated with the International Boundary Water Commission.
 
recommendation icon
Audit of the DS Oversight of Contractor Performance and Invoice Processing for the Domestic Guard Services Contract
AUD-AFA-26-13
  1. Recommendation Number
    1
    Open Resolved

    OIG recommends that the Bureau of Diplomatic Security modify its Standard Operating Procedures: Contracting Officers Representative, Government Technical Monitor, and Domestic Security Officer to include procedures to ensure that copies of relevant correspondence (including emails) and records of conversations (including phone calls and in-person meetings) with the domestic guard services contractor are included in the Contract Officer’s Representative’s file.

  2. Recommendation Number
    2
    Open Resolved Significant

    OIG recommends that the Bureau of Diplomatic Security update its Standard Operating Procedures: Contracting Officer’s Representative, Government Technical Monitor, and Domestic Security Officer to formalize a process to address non-compliance identified during access control testing that includes levying invoice deductions as described in the domestic guard services contract. The process should include guidance on documenting the results of actions taken.

  3. Recommendation Number
    3
    Open Resolved Significant

    OIG recommends that the Bureau of Diplomatic Security revise its Standard Operating Procedures: Contracting Officer’s Representative, Government Technical Monitor, and Domestic Security Officer to detail the specific processes its Contracting Officer’s Representatives should use to perform invoice reviews, including documenting the invoice review in the Contracting Officer’s Representative’s file.

  4. Recommendation Number
    4
    Open Resolved $6,000

    OIG recommends that the Bureau of Diplomatic Security (1) determine whether the $6,000 in questioned costs related to domestic guard services (Contract 19AQMM21C0066) for six instances of non-compliance identified during access control tests are allowable and (2) recover any costs determined to be unallowable.

recommendation icon
Audit of the Department of State’s Energy Security and Diversification Initiatives in the Black Sea Region
AUD-SIP-26-09
  1. Recommendation Number
    1
    Open Resolved

    OIG recommends that the Bureau of European and Eurasian Affairs ensure that the updated Regional Bureau Strategy, as well as Integrated Country Strategies for Armenia, Bulgaria, Romania, and Ukraine reflect the Department’s current priorities with respect to energy security and diversification in the Black Sea Region.

  2. Recommendation Number
    2
    Open Resolved Significant

    OIG recommends that the Bureau of Arms Control and Nonproliferation establish internal controls to ensure that measurable performance indicators are incorporated into the final negotiated scope of work for individual foreign assistance awards to assess progress against established long-term program goals related to energy security and diversification in the Black Sea region.

  3. Recommendation Number
    3
    Open Unresolved Significant

    OIG recommends that the Bureau of Economic, Energy, and Business Affairs develop a monitoring plan for Award 19AQMM24F7486 in accordance with 18 Foreign Assistance Manual 301.4-3.

  4. Recommendation Number
    4
    Open Unresolved Significant

    OIG recommends that the Bureau of Economic, Energy, and Business Affairs establish internal controls to ensure that bureau officials are conducting and reporting data collection against established performance indicators in accordance with 18 Foreign Assistance Manual 301.4-3.

  5. Recommendation Number
    5
    Open Resolved

    OIG recommends that the Bureau of Arms Control and Nonproliferation revise the monitoring plans for the five foreign assistance awards included in the scope of this audit to include details about the specific monitoring activities to be performed throughout the life of the award in accordance with the Federal Assistance Directive.

  6. Recommendation Number
    6
    Open Resolved Significant

    OIG recommends that the Bureau of Arms Control and Nonproliferation establish internal controls to ensure that bureau officials are conducting data collection against performance indicators in accordance with 18 Foreign Assistance Manual 301.4-3.

recommendation icon
Management Assistance Report: Emergency Preparedness Areas for Improvement at the National Foreign Affairs Training Center
WISP-26-01
  1. Recommendation Number
    1
    Open Resolved

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Closed Implemented

    Sensitive Information Redacted

recommendation icon
Audit of the Department of State’s Efforts to Support War Crimes Accountability in Ukraine
AUD-SIP-26-08
  1. Recommendation Number
    1
    Open Resolved Significant

    OIG recommends that the Bureau of European and Eurasian Affairs develop and implement internal controls to ensure baseline measures and targets are established for each performance indicator when awarding grants and cooperative agreements, in accordance with the Federal Assistance Directive.

  2. Recommendation Number
    2
    Open Resolved Significant

    OIG recommends that the Bureau of International Narcotics and Law Enforcement Affairs develop and implement internal controls to ensure baseline measures and targets are established for each performance indicator when awarding International Organization Letters of Agreement, in accordance with its Agreement Officer Representative Handbook.

  3. Recommendation Number
    3
    Open Resolved Significant

    OIG recommends that the Bureau of Global Acquisitions update the Federal Assistance Directive to outline the circumstances in which bureaus should assess and revise targets for performance indicators when issuing cost amendments.

  4. Recommendation Number
    4
    Open Resolved

    OIG recommends that the Bureau of European and Eurasian Affairs establish targets for performance indicators for its war crimes accountability award in Ukraine with the International Criminal Justice Initiative.

  5. Recommendation Number
    5
    Open Resolved

    OIG recommends that the Bureau of European and Eurasian Affairs revise its monitoring plan for its war crimes accountability award in Ukraine with the International Criminal Justice Initiative to include detailed monitoring activities to be conducted and timelines for conducting those activities, as required by the Federal Assistance Directive.

  6. Recommendation Number
    6
    Open Resolved Significant

    OIG recommends that the Bureau of International Narcotics and Law Enforcement Affairs establish and implement internal controls to ensure that quarterly progress reports are completed and documented in accordance with the Federal Assistance Directive and the bureau’s Agreement Officer Representative Handbook.

  7. Recommendation Number
    7
    Open Resolved

    OIG recommends that, following the implementation of Recommendation 5, the Bureau of European and Eurasian Affairs evaluate the feasibility of conducting virtual desk audits or site visits to Ukraine to monitor the implementation of the war crimes accountability award with the International Criminal Justice Initiative.

  8. Recommendation Number
    8
    Open Resolved

    OIG recommends that the Bureau of European and Eurasian Affairs implement internal controls to ensure all monitoring activities, including site visits and virtual desk audits, are documented for the purposes of effectively managing the war crimes accountability award in Ukraine with the International Criminal Justice Initiative.

  9. Recommendation Number
    9
    Open Resolved Significant

    OIG recommends that the Bureau of Global Acquisitions update the Federal Assistance Directive to outline the circumstances in which site visits or virtual desk audits are recommended, such as awards with higher risk ratings and higher dollar values.

recommendation icon
Review of the Bureau of International Narcotics and Law Enforcement Affairs’ Property Donations to Ukraine
ISP-I-26-10
  1. Recommendation Number
    1
    Open Resolved

    The Bureau of Diplomatic Technology, in coordination with the Bureau of International Narcotics and Law Enforcement Affairs (INL), should update the Integrated Logistics Management System’s INL –End-Use Monitoring Module to ensure that acquisition costs and inspection data for assets that are retired or disposed are readily available to end-users for purposes of analyses and informed decision making.

  2. Recommendation Number
    2
    Open Resolved

    The Bureau of International Narcotics and Law Enforcement Affairs should define policies and procedures related to non-end-use monitoring acquisitions and donations, and then consistently follow those policies and procedures to ensure consistent and accurate updates of non-end-use monitoring data within transfer letter trackers.

  3. Recommendation Number
    3
    Open Resolved

    The Bureau of International Narcotics and Law Enforcement Affairs should revise its end-use monitoring standard operating policies and procedures to ensure timely and accurate recording of in-service end-use monitoring assets, retired assets, and disposals within the Integrated Logistics Management System.

  4. Recommendation Number
    4
    Open Resolved

    The Bureau of International Narcotics and Law Enforcement Affairs should revise the end-use monitoring standard operating policies and procedures to ensure that data within the transfer letter trackers accurately reflect data for non-end-use monitoring assets.

recommendation icon
Inspection of Embassy San Salvador, El Salvador
ISP-I-26-06
  1. Recommendation Number
    1
    Closed Implemented

    Embassy San Salvador should bring its drinking water reimbursement program into compliance with Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy San Salvador should perform all information systems security officer responsibilities in accordance with Department standards.

  3. Recommendation Number
    3
    Open Resolved

    Embassy San Salvador should manage its non-enterprise networks in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy San Salvador should implement an application life cycle management plan for applications it develops, in accordance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy San Salvador should develop and maintain an inventory of all locally developed applications at the embassy.

  6. Recommendation Number
    6
    Open Resolved

    Embassy San Salvador should implement its local configuration management protocol in accordance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy San Salvador should conduct a benefit-cost analysis for its arts and graphics services.

recommendation icon
Inspection of Embassy Vientiane, Laos
ISP-I-26-07
  1. Recommendation Number
    1
    Open Resolved

    Embassy Vientiane should monitor and document public diplomacy grants in accordance with Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Vientiane should report on public diplomacy programming using established reporting mechanisms in accordance with Department standards.

  3. Recommendation Number
    3
    Closed Implemented

    Embassy Vientiane should develop a written consular fraud prevention strategy and standard operating procedures in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Vientiane should maintain consular cashier records in accordance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Vientiane should comply with Department standards for consular crisis preparedness.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Vientiane should bring its bulk fuel program into compliance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Vientiane should bring its property management program into compliance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Vientiane should enforce duty driver limits for all embassy drivers in accordance with Department guidelines.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Vientiane, in coordination with the Bureau of Overseas Buildings Operations, should bring its fire protection program into compliance with Department standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Vientiane should bring its safety, health, and environmental management program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Vientiane should complete all information systems security officer responsibilities in accordance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Vientiane should manage its non-enterprise networks in accordance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Vientiane should manage its records management program in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Vientiane should make its high frequency radio systems operational.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Vientiane should test its high frequency radio systems in accordance with Department standards.

recommendation icon
Inspection of Embassy Kingston, Jamaica
ISP-I-26-04
  1. Recommendation Number
    1
    Open Resolved

    Embassy Kingston should bring its consular crisis preparedness program into compliance with Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Kingston should create standard operating procedures for Consular Agency Montego Bay that outline the specific steps taken in the execution of consular services.

  3. Recommendation Number
    3
    Closed Implemented

    Embassy Kingston should identify an alternative to answering the phone while conducting consular services at Consular Agency Montego Bay.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Kingston should update its local compensation plan to exempt U.S. citizens from mandatory retirement in accordance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Kingston should enforce driver duty limits for all embassy drivers in accordance with Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Kingston should manage its property in accordance with Department standards.

  7. Recommendation Number
    7
    Closed Implemented

    Embassy Kingston should comply with Department training standards for the use of powered industrial trucks, such as forklifts.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Kingston should bring its safety, health, and environmental management program into compliance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Kingston should perform all Information Systems Security Officer responsibilities in accordance with Department standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Kingston should bring its classified and OpenNet computer operations into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Kingston should secure, monitor, and correctly register the embassy’s non-enterprise networks in accordance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Kingston should manage mobile devices in accordance with Department standards.

  13. Recommendation Number
    13
    Open Resolved

    Embassy Kingston should bring emergency communications capabilities into compliance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Kingston should bring its telephone operations into compliance with Department standards.

recommendation icon
(U) Annex to the Inspection of Embassy Apia, Samoa
ISP-I-26-09A
  1. Recommendation Number
    1
    Open Resolved

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Open Resolved

    Sensitive Information Redacted

  3. Recommendation Number
    3
    Open Resolved

    Sensitive Information Redacted

  4. Recommendation Number
    4
    Open Resolved

    Sensitive Information Redacted

  5. Recommendation Number
    5
    Open Resolved

    Sensitive Information Redacted

  6. Recommendation Number
    6
    Open Resolved

    Sensitive Information Redacted

recommendation icon
Inspection of Embassy Apia, Samoa
ISP-I-26-09
  1. Recommendation Number
    1
    Open Resolved

    Embassy Apia, in coordination with Embassy Wellington, the Bureau of East Asian and Pacific Affairs, and the Bureau of Global Public Affairs, should develop a social media strategy and a crisis communications plan for Samoa.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Apia should bring its consular interview facilities into compliance with Department standards.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Apia, in coordination with the Bureau of Overseas Buildings Operations, should evaluate all residential properties for seismic risk in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Apia, in coordination with the Bureau of Overseas Buildings Operations, should bring its fire protection and safety, health, and environmental management programs into compliance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Apia should bring its contract files into compliance with Department and federal requirements.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Apia should bring its property management program into compliance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Apia should create budget and training plans for the Diplomatic Technology unit.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Apia should implement a local configuration management protocol in accordance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Apia should implement a knowledge management process for capturing, sharing, transferring, and retaining information related to managing computer, telephone, and radio operations.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Apia should implement a records management program that complies with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Apia should bring its telephone use accounting process into compliance with Department standards.

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7446 recommendations in total

Last Updated:

Note: The information includes all open recommendations from reports that were issued October 1, 2014. Potential Monetary Benefits values are as stated in reports—subsequent Department and USAGM management decisions and actions may result in different values.

  1. Includes unclassified recommendations in unclassified reports; also includes unclassified recommendations in SBU reports that are publicly available.
  2. Includes SBU recommendations in SBU reports; also includes unclassified recommendations in SBU reports that are not publicly available.
  3. Includes classified recommendations in classified reports; also includes unclassified recommendations in classified reports.

Read more about report definitions.

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