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Recommendations

Department of State

U.S. Agency for Global Media

Department recommendations include 49 recommendations that are associated with the International Boundary Water Commission.
 
ISP-I-26-05
  1. Recommendation Number
    1
    Closed Implemented

    Embassy Phnom Penh should bring its fire protection program into compliance with Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Phnom Penh should bring its safety, health, and environmental management program into compliance with Department standards.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Phnom Penh should bring its property management program into compliance with Department standards.

  4. Recommendation Number
    4
    Closed Implemented

    Embassy Phnom Penh should follow the local configuration management protocol to monitor hardware lifecycles in accordance with Department standards.

  5. Recommendation Number
    5
    Closed Implemented

    Embassy Phnom Penh should carry out all information systems security officer responsibilities in accordance with Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Phnom Penh should manage its non-enterprise networks in accordance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Phnom Penh should use the Integrated Logistics Management System’s loanable property module to loan or issue radios to individuals, sections, and agencies in accordance with Department standards.

  8. Recommendation Number
    8
    Closed Implemented

    Embassy Phnom Penh should manage its records management program in accordance with Department standards.

ISP-I-26-03
  1. Recommendation Number
    1
    Open Resolved

    The Bureau of International Organization Affairs should implement a consistent process to monitor and evaluate its efforts to advance United Nations management reforms related to governance, transparency, and accountability, in accordance with Department standards.

ISP-I-26-08
  1. Recommendation Number
    1
    Open Resolved

    Embassy Wellington, in coordination with the Bureau of Oceans and International Environmental and Scientific Affairs and the Bureau of Diplomatic Security, should work with the National Science Foundation to clarify Mission New Zealand’s responsibilities for U.S. government employees and U.S. citizens stationed in the Antarctic.

  2. Recommendation Number
    2
    Closed Implemented

    Embassy Wellington, in coordination with the Office of Policy, Planning, and Resources for Public Diplomacy, should review the Public Diplomacy Sections’ organizational structures and position elements to optimize section effectiveness.

  3. Recommendation Number
    3
    Closed Implemented

    Embassy Wellington should document and close out public diplomacy grants in accordance with Department standards.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Wellington should manage and retire immigrant visa cases in accordance with Department standards.

  5. Recommendation Number
    5
    Closed Implemented

    Embassy Wellington should maintain the Consular Section’s cashier records according to Department standards.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Wellington, in coordination with the Bureau of Personnel and Training, the Bureau of Global Acquisitions, and the Office of the Legal Adviser, should consult legal counsel in New Zealand to determine if its alternate pension plan complies with local law, and whether the obligating documents of the plan are adequate and in compliance with Department and other federal guidance.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Wellington, in coordination with the Bureau of Overseas Buildings Operations, should evaluate all residential properties for seismic risk in accordance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Wellington, in coordination with the Bureau of Overseas Buildings Operations, should bring the mission’s fire protection and safety, health, and environmental management programs into compliance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Wellington should bring the mission’s contract files into compliance with Department and federal requirements.

  10. Recommendation Number
    10
    Closed Implemented

    Embassy Wellington should bring the mission’s contracting officer’s representative program into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Wellington should bring the mission’s property management program into compliance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Wellington should manage the mission’s mail and pouch operations in accordance with Department standards.

  13. Recommendation Number
    13
    Closed Implemented

    Embassy Wellington should require the Information Systems Security Officer to perform all duties in accordance with Department standards.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Wellington should manage the mission’s mobile device program in accordance with Department standards.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Wellington should create budget and training plans for the mission’s Diplomatic Technology units.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Wellington should bring the mission’s emergency communications operations into compliance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Wellington should bring the mission’s Sensitive But Unclassified server rooms and private branch exchange rooms into compliance with Department standards.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Wellington should manage the mission’s non-enterprise networks in accordance with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Wellington should bring the mission’s telephone use accounting process into compliance with Department standards.

ISP-I-26-01
  1. Recommendation Number
    1
    Closed Implemented

    Embassy Cairo should manage U.S. citizen services appointment wait times in accordance with Department standards.

  2. Recommendation Number
    2
    Open Resolved

    Embassy Cairo, in coordination with the Bureau of Consular Affairs, should manage immediate relative immigrant visa interviews in accordance with Department standards.

  3. Recommendation Number
    3
    Closed Not Implemented $389,000

    Embassy Cairo, in coordination with the Bureau of Administration and the Bureau of Diplomatic Security, should seek reimbursement of the $389,000 in questioned costs for local guard services provided to the American Employees Cooperative and Welfare Association from FY 2022 to FY 2024 and bring the provision of local guard services for the association into compliance with Department standards.

  4. Recommendation Number
    4
    Closed Implemented

    Embassy Cairo should bring its contract administration program into compliance with Department standards.

  5. Recommendation Number
    5
    Closed Implemented

    Embassy Cairo should track and review its embassy housing commissioning and make ready costs in adherence with embassy standard operating procedures and Department standards.

  6. Recommendation Number
    6
    Closed Implemented

    Embassy Cairo should bring its fire protection program into compliance with Department standards.

  7. Recommendation Number
    7
    Closed Implemented

    Embassy Cairo should bring its safety, health, and environmental management program into compliance with Department standards.

  8. Recommendation Number
    8
    Closed Implemented

    Embassy Cairo should complete all information systems security officer responsibilities in accordance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Cairo should conduct a risk assessment and obtain an authorization to operate its cloud-based software application from the Bureau of Diplomatic Technology.

  10. Recommendation Number
    10
    Closed Implemented

    Embassy Cairo should bring system administrator and user access rights to the State Messaging and Archive Retrieval Toolset application into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Cairo should inventory telephone parts and equipment in accordance with Department standards.

ISP-I-26-02
  1. Recommendation Number
    1
    Open Resolved

    The Bureau of Global Acquisition should coordinate with bureaus providing federal assistance to international organizations, review the provisions in use across the Department for voluntary contributions to international organizations, and revise the Federal Assistance Directive to standardize, to the extent practicable and appropriate, the Department’s oversight provisions for those funds.

  2. Recommendation Number
    2
    Open Resolved

    The Bureau of Global Acquisition, in coordination with the Bureau of Personnel and Training, should coordinate with bureaus providing federal assistance to international organizations; review training offered on providing, managing, and overseeing funding to international organizations; and adjust formal training curricula to address any identified gaps related to the topic.

  3. Recommendation Number
    3
    Open Resolved

    The Bureau of Global Acquisition should review the oversight provisions that other donors include in their voluntary contribution agreements with international organizations and revise the Department’s standard provisions to incorporate similar language where appropriate.

  4. Recommendation Number
    4
    Open Resolved

    The Bureau of International Organization Affairs should coordinate implementation of Section 7048(h) of the Further Consolidated Appropriations Act, 2024 with all Department bureaus that provide contributions to international organizations.

  5. Recommendation Number
    5
    Open Resolved

    The Bureau of International Organization Affairs should develop and implement a plan to take additional steps to comply with Section 7048(h) of the Further Consolidated Appropriations Act, 2024.

ISP-I-26-11
  1. Recommendation Number
    1
    Open Resolved

    Embassy Bridgetown should coordinate and consult with counterparts at Embassy St. George’s regarding management, information technology, and security functions.

  2. Recommendation Number
    2
    Open Resolved

    The Bureau of Western Hemisphere Affairs, in coordination with the Bureau of European and Eurasian Affairs, the Bureau of Diplomatic Security, the Bureau of Consular Affairs, and the Office of the Legal Adviser, should develop a written agreement delineating the responsibilities of Embassy Bridgetown with respect to the British and French territories in the Eastern Caribbean.

  3. Recommendation Number
    3
    Open Resolved

    Embassy Bridgetown should require the Consular Section chief to strategically direct and lead the section in accordance with Department leadership and management principles.

  4. Recommendation Number
    4
    Open Resolved

    Embassy Bridgetown should bring its consular cashier operations into compliance with Department standards.

  5. Recommendation Number
    5
    Open Resolved

    Embassy Bridgetown should update its Duty Officer Guide to include all consular information required by Department guidance.

  6. Recommendation Number
    6
    Open Resolved

    Embassy Bridgetown should bring its consular interview facilities into compliance with Department standards.

  7. Recommendation Number
    7
    Open Resolved

    Embassy Bridgetown should archive Consular Section communications in accordance with Department standards.

  8. Recommendation Number
    8
    Open Resolved

    Embassy Bridgetown, in coordination with the Bureau of Overseas Buildings Operations, should inspect its elevators and obtain certificates of use for them in accordance with Department standards.

  9. Recommendation Number
    9
    Open Resolved

    Embassy Bridgetown should bring the fire protection program in Bridgetown and at Embassy St. George’s into compliance with Department and federal standards.

  10. Recommendation Number
    10
    Open Resolved

    Embassy Bridgetown, in coordination with the Bureau of Overseas Buildings Operations, should bring the safety, health, and environmental management program in Bridgetown and at Embassy St. George’s into compliance with Department standards.

  11. Recommendation Number
    11
    Open Resolved

    Embassy Bridgetown should conduct and document workplace safety inspections in Bridgetown and at Embassy St. George’s in accordance with Department standards.

  12. Recommendation Number
    12
    Open Resolved

    Embassy Bridgetown should bring its playground into compliance with federal safety standards.

  13. Recommendation Number
    13
    Open Resolved $1,656,734

    Embassy Bridgetown should review and de-obligate or validate all open unliquidated obligations without activity for an extended period, in accordance with Department standards, so funds up to $1,656,734 can be put to better use.

  14. Recommendation Number
    14
    Open Resolved

    Embassy Bridgetown, in coordination with the Bureaus of the Comptroller and Global Financial Services, Personnel and Training, and Western Hemisphere Affairs, should implement a plan to fund current liabilities and reduce future liabilities in the locally employed staff pension plan in order to comply with local labor law and address long term funding concerns.

  15. Recommendation Number
    15
    Open Resolved

    Embassy Bridgetown should bring its contract files into compliance with Department and federal requirements.

  16. Recommendation Number
    16
    Open Resolved

    Embassy Bridgetown should bring its contracting officer’s representative program into compliance with Department standards.

  17. Recommendation Number
    17
    Open Resolved

    Embassy Bridgetown, in coordination with the Bureau of Administration, should manage its furniture and appliance pool assets in accordance with Department standards.

  18. Recommendation Number
    18
    Open Resolved

    Embassy Bridgetown should manage its generator fuel deliveries in accordance with Department standards.

  19. Recommendation Number
    19
    Open Resolved

    Embassy Bridgetown should review and close out procurement files in accordance with Department standards.

  20. Recommendation Number
    20
    Open Resolved

    Embassy Bridgetown should implement a plan to recover the costs for personal calls on U.S. government-issued cellular telephones, in accordance with embassy policy.

  21. Recommendation Number
    21
    Open Resolved

    Embassy Bridgetown should create budget and training plans for the Diplomatic Technology unit in Bridgetown and at Embassy St. George’s.

  22. Recommendation Number
    22
    Open Resolved

    Embassy Bridgetown should require the Information Systems Security Officers to perform all duties in accordance with Department standards.

  23. Recommendation Number
    23
    Open Resolved

    Embassy Bridgetown should bring the emergency communications program in Bridgetown and at Embassy St. George’s into compliance with Department standards.

  24. Recommendation Number
    24
    Open Resolved

    Embassy Bridgetown should bring the Sensitive But Unclassified server rooms in Bridgetown and at Embassy St. George’s into compliance with Department standards.

  25. Recommendation Number
    25
    Open Resolved

    Embassy Bridgetown should manage the mobile device program in Bridgetown and at Embassy St. George’s in accordance with Department standards.

  26. Recommendation Number
    26
    Open Resolved

    Embassy Bridgetown should manage the mail and pouch program in Bridgetown and at Embassy St. George’s in accordance with Department standards.

  27. Recommendation Number
    27
    Open Resolved

    Embassy Bridgetown should establish and implement a local configuration management protocol in Bridgetown and at Embassy St. George’s in accordance with Department standards.

  28. Recommendation Number
    28
    Open Resolved

    Embassy Bridgetown should implement a systems development life cycle management plan for the applications it develops in Bridgetown and at Embassy St. George’s, in accordance with Department standards.

  29. Recommendation Number
    29
    Open Resolved

    Embassy Bridgetown should develop and implement procedures to review telephone charges for Bridgetown and Embassy St. George’s.

  30. Recommendation Number
    30
    Open Resolved

    Embassy Bridgetown should implement a records management program in Bridgetown and at Embassy St. George’s that complies with Department standards.

AUD-GEER-25-30
  1. Recommendation Number
    2
    Open Resolved

    We recommend that the Assistant Secretary, Bureau of Political-Military Affairs, Department of State, review and update the Grant Military Assistance Guidance to incorporate efficiencies identified while supporting a contingency environment in Ukraine that could improve the overall Foreign Military Financing Program, including unique processes and procedures needed during contingency operations.

  2. Recommendation Number
    3
    Open Resolved Significant

    We recommend that the Assistant Secretary, Bureau of Political-Military Affairs, Department of State, in coordination with the Assistant Secretary of Defense, Strategy, Plans, and Capabilities, Office of the Under Secretary of Defense for Policy, Department of Defense, develop and implement an interagency agreement between the Department of State and the Department of Defense that governs Foreign Military Financing administration and management. The agreement should establish expectations, roles, responsibilities, andagreed-upon timeframes for Foreign Military Financing execution and oversight policies for both Departments. The agreement should also include each Department’s official guidance on consistent use of terminology and establishing a joint repository for all Foreign Military Financing case documentation that both Departments can access and update.

AUD-IT-25-35
  1. Recommendation Number
    1
    Open Resolved Significant

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Open Resolved Significant

    Sensitive Information Redacted

  3. Recommendation Number
    3
    Open Resolved Significant

    Sensitive Information Redacted

  4. Recommendation Number
    4
    Open Resolved

    Sensitive Information Redacted

  5. Recommendation Number
    5
    Open Resolved

    Sensitive Information Redacted

  6. Recommendation Number
    6
    Open Resolved

    Sensitive Information Redacted

  7. Recommendation Number
    7
    Open Resolved

    Sensitive Information Redacted

  8. Recommendation Number
    8
    Open Resolved Significant

    Sensitive Information Redacted

  9. Recommendation Number
    9
    Open Resolved

    Sensitive Information Redacted

  10. Recommendation Number
    10
    Open Resolved

    Sensitive Information Redacted

AUD-IT-25-28
  1. Recommendation Number
    1
    Open Resolved

    Sensitive Information Redacted

  2. Recommendation Number
    2
    Open Resolved

    Sensitive Information Redacted

  3. Recommendation Number
    3
    Open Resolved

    Sensitive Information Redacted

  4. Recommendation Number
    4
    Open Resolved

    Sensitive Information Redacted

  5. Recommendation Number
    5
    Open Resolved

    Sensitive Information Redacted

  6. Recommendation Number
    6
    Open Resolved

    Sensitive Information Redacted

  7. Recommendation Number
    7
    Open Resolved

    Sensitive Information Redacted

  8. Recommendation Number
    8
    Open Resolved

    Sensitive Information Redacted

  9. Recommendation Number
    9
    Open Resolved

    Sensitive Information Redacted

  10. Recommendation Number
    10
    Open Unresolved

    Sensitive Information Redacted

  11. Recommendation Number
    11
    Open Unresolved

    Sensitive Information Redacted

  12. Recommendation Number
    12
    Open Resolved

    Sensitive Information Redacted

  13. Recommendation Number
    13
    Open Resolved

    Sensitive Information Redacted

  14. Recommendation Number
    14
    Open Resolved

    Sensitive Information Redacted

  15. Recommendation Number
    15
    Open Resolved

    Sensitive Information Redacted

  16. Recommendation Number
    16
    Open Resolved

    Sensitive Information Redacted

  17. Recommendation Number
    17
    Open Resolved

    Sensitive Information Redacted

  18. Recommendation Number
    18
    Open Resolved

    Sensitive Information Redacted

  19. Recommendation Number
    19
    Open Resolved

    Sensitive Information Redacted

  20. Recommendation Number
    20
    Open Resolved

    Sensitive Information Redacted

AUD-SI-25-31
  1. Recommendation Number
    1
    Open Resolved Significant

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, develop and implement a methodology to collect Office of Antiterrorism Assistance performance-related data for the Antiterrorism Assistance Program in the absence of monitoring visits to partner nations.

  2. Recommendation Number
    2
    Open Resolved

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, update Office of Antiterrorism Assistance policies, procedures, and guidance to include information related to consistently collecting, documenting, and reviewing indicator data for activities in partner nations.

  3. Recommendation Number
    3
    Open Resolved

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, update Office of Antiterrorism Assistance policies, procedures, and guidance to include instructions for preparing, submitting, and reviewing quarterly program and financial reports and describe roles and responsibilities related to tracking specific tasks in the country implementation plans.

  4. Recommendation Number
    4
    Closed Implemented Significant

    OIG recommends that the Bureau of Counterterrorism develop and implement a strategy to improve its oversight of program and financial reports provided by the Office of Antiterrorism Assistance for the Antiterrorism Assistance Program.

  5. Recommendation Number
    5
    Closed Implemented

    OIG recommends that the Bureau of Counterterrorism (CT), in coordination with the Bureau of Diplomatic Security (DS), update the Memorandum of Agreement between CT and DS for the Antiterrorism Assistance Program to include a mechanism to ensure that the Office of Antiterrorism Assistance meets its monitoring and reporting obligations and to describe CT’s responsibilities related to quarterly program and financial reporting.

  6. Recommendation Number
    6
    Open Resolved

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, review and update Office of Antiterrorism Assistance performance monitoring plans to ensure that all performance indicators are necessary to assess program performance.

  7. Recommendation Number
    7
    Closed Implemented

    OIG recommends that the Bureau of Counterterrorism (CT), in coordination with the Bureau of Diplomatic Security (DS), finalize the quarterly financial reporting template for the Office of Antiterrorism Assistance in accordance with the Memorandum of Agreement between CT and DS.

  8. Recommendation Number
    8
    Open Resolved Significant

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, review and update equipment-related policies and procedures for the Antiterrorism Assistance Program to address how to handle excess equipment, including a timeframe for reassigning or determining the disposition of excess equipment.

  9. Recommendation Number
    9
    Open Resolved $246,411 Significant

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, develop and implement a plan to use, or dispose of, as appropriate, the $246,411 in unexpired equipment acquired for the Antiterrorism Assistance Program in Senegal and stored at an Office of Antiterrorism Assistance warehouse. This amount is considered funds that could be put to better use.

  10. Recommendation Number
    10
    Open Resolved $38,794 Significant

    OIG recommends that the Bureau of Diplomatic Security, in coordination with the Bureau of Counterterrorism, dispose of the expired equipment that was acquired for the Antiterrorism Assistance Program in Senegal and stored at an Office of Antiterrorism Assistance warehouse, valued at $38,794. OIG considers this amount a questioned cost because the equipment expired, and it expired because of insufficient oversight and policy guidance.

7446 recommendations in total

Last Updated:

Note: The information includes all open recommendations from reports that were issued October 1, 2014. Potential Monetary Benefits values are as stated in reports—subsequent Department and USAGM management decisions and actions may result in different values.

  1. Includes unclassified recommendations in unclassified reports; also includes unclassified recommendations in SBU reports that are publicly available.
  2. Includes SBU recommendations in SBU reports; also includes unclassified recommendations in SBU reports that are not publicly available.
  3. Includes classified recommendations in classified reports; also includes unclassified recommendations in classified reports.

Read more about report definitions.