Recommendations

Department of State

444

Open Unclassified Recommendations¹

134

Open Sensitive But Unclassified Recommendations²

416

Open Classified Recommendations³

U.S. Agency for Global Media

0

Open Unclassified Recommendations¹

36

Open Sensitive But Unclassified Recommendations²

0

Open Classified Recommendations³

Department recommendations include 49 recommendations that are associated with the International Boundary Water Commission.

Keyword or Phrase

Action Office

Status

Financial Value

Significant

Issued Date (From)

Issued Date (To)

Reports Per Page

Inspection of Embassy Santo Domingo, Dominican Republic

ISP-I-19-17 July 2019

Recommendation Number

1

Closed Implemented

Embassy Santo Domingo should strengthen oversight and coordination of law enforcement activities by implementing written standard operating procedures defining when law enforcement agency operations require formal Chief of Mission approval, monitoring law enforcement assistance, and documenting Law Enforcement Working Group discussions and decisions.
Recommendation Number

2

Closed Implemented $394,348

Embassy Santo Domingo, in coordination with the Bureau of International Narcotics and Law Enforcement Affairs, should transfer the 14 unused Automated Fingerprint Information System units to the Dominican police or other Dominican agencies where they will be used.
Recommendation Number

3

Closed Implemented

Embassy Santo Domingo should implement a training program for First- and Second-Tour officers rotating into the Consular Section’s American citizen services unit, in accordance with Department guidelines.
Recommendation Number

4

Closed Implemented

Embassy Santo Domingo should provide consular applicants with a waiting area that meets Department standards.
Recommendation Number

5

Closed Implemented

Embassy Santo Domingo, in coordination with the Bureau of Overseas Buildings Operations, should provide protection for consular applicants in accordance with Department standards.
Recommendation Number

6

Closed Implemented

Embassy Santo Domingo should review immigrant visa refusals in accordance with Department guidelines.
Recommendation Number

7

Closed Implemented

Embassy Santo Domingo should conduct its fraud prevention program in accordance with Department standards.
Recommendation Number

8

Closed Implemented $1,300,000

Embassy Santo Domingo should review its unliquidated obligations in accordance with Department guidance, and put up to $1.3 million to better use.
Recommendation Number

9

Closed Implemented $55,020

Embassy Santo Domingo should clear overdue travel advances in accordance with Department guidelines, and put up to $55,020 to better use.
Recommendation Number

10

Closed Implemented

Embassy Santo Domingo should track and pay invoices in accordance with the Prompt Payment Act and Department standards.
Recommendation Number

11

Closed Implemented

Embassy Santo Domingo should close out procurement files in accordance with Department standards.
Recommendation Number

12

Closed Implemented

Embassy Santo Domingo should comply with Department standards for its contracting officer’s representatives.
Recommendation Number

13

Closed Implemented

Embassy Santo Domingo should verify and document the monitoring and evaluation of its contracts in accordance with Department guidance.
Recommendation Number

14

Closed Implemented

Embassy Santo Domingo should comply with all Department Overseas Motor Vehicle Safety Management Program requirements.
Recommendation Number

15

Closed Implemented

Embassy Santo Domingo, in coordination with the Bureau of Administration, should implement personal property management internal controls in accordance with Department standards.
Recommendation Number

16

Closed Implemented

Embassy Santo Domingo should use the Post Occupational Safety and Health Officer Certification Application to complete and document inspections and certifications for its residences prior to occupancy, as required by Department standards.
Recommendation Number

17

Closed Implemented

Embassy Santo Domingo should test the information technology contingency plans for the unclassified and classified networks in accordance with Department standards.
Recommendation Number

18

Closed Implemented

Embassy Santo Domingo should conduct initial and annual refresher information technology contingency training for employees with information technology contingency planning responsibilities in accordance with Department standards.
Recommendation Number

19

Closed Implemented

Embassy Santo Domingo should comply with Department guidelines for participation in the remote access program.
Recommendation Number

20

Closed Implemented

Embassy Santo Domingo should relocate emergency power-off switches in accordance with Department guidelines.
Recommendation Number

21

Closed Implemented

The Bureau of Diplomatic Security should update its Information Assurance training materials to reflect current Department guidelines.

Management Assistance Report: Modernizing Processes To Maintain Overseas Buildings Operations Commissioning Documentation Is Needed

AUD-MERO-19-31 June 2019

Recommendation Number

1

Closed Implemented Significant

OIG recommends that the Bureau of Overseas Buildings Operations (1) identify industry best practices for automating commissioning documentation, (2) develop an electronic commissioning platform, and (3) conduct a pilot program using the electronic platform that would allow commissioning tests to be created digitally and test results saved to an online repository.
Recommendation Number

2

Closed Implemented

Until such time as Recommendation 1 is fully implemented, OIG recommends that the Bureau of Overseas Buildings Operations, in conjunction with the Office of Acquisition Management, implement contractual provisions requiring commissioning agents to routinely scan and upload hard-copy commissioning performance tests and related documentation to ProjNet.
Recommendation Number

3

Closed Implemented

OIG recommends that the Bureau of Overseas Buildings Operations, in conjunction with the Bureau of Information Resource Management and the Bureau of Diplomatic Security, expand the capacity of OBOLink to accommodate all historical construction project records, in accordance with National Archives and Record Administration (NARA) and Department requirements, or establish an alternative platform that meets NARA and Department requirements to serve as the official repository of all construction projects records.
Recommendation Number

4

Closed Implemented

Until such time as Recommendation 3 is fully implemented, OIG recommends that the Bureau of Overseas Buildings Operations appoint a senior representative to oversee the bureaus’ efforts to address the limitations of OBOLink and periodically report progress toward the establishment of an effective repository of all construction projects records.
Recommendation Number

5

Closed Implemented

Until such time as Recommendation 3 is fully implemented, OIG recommends that the Bureau of Overseas Buildings Operations update its Construction Management Guidebook to include instructions on how to establish the file structure to organize construction project records. These instructions should address, for example, whether documents should be maintained in tabs or folders and what categories of documents should be included. These categories should include the contract award, contract modifications, payment records, progress schedules, submittals, and commissioning tests and related documents, and closeout documentation.
Recommendation Number

6

Closed Implemented

Until such a time as Recommendation 3 is fully implemented, OIG recommends that the Bureau of Overseas Buildings Operations establish a centralized, Compact Disk library to maintain and manage the custody of construction project records submitted by commissioning agents on Compact Disks.

Audit of the Department of State Implementation of Policies Intended To Counter Violent Extremism

AUD-MERO-19-27 June 2019

Recommendation Number

1

Closed Implemented Significant

OIG recommends that the Bureau of African Affairs develop and implement standard operating procedures to align its regional strategy objectives, sub-objectives, and performance indicators for countering violent extremism with Department of State and Bureau of Counterterrorism and Countering Violent Extremism strategies, goals, and objectives.
Recommendation Number

2

Closed Implemented Significant

OIG recommends that the Bureau of Near Eastern Affairs develop and implement standard operating procedures to align its regional strategy objectives, sub-objectives, and performance indicators for countering violent extremism with Department of State and Bureau of Counterterrorism and Countering Violent Extremism strategies, goals, and objectives.
Recommendation Number

3

Closed Implemented Significant

OIG recommends that the Bureau of South and Central Asian Affairs develop and implement standard operating procedures to align its regional strategy objectives, sub-objectives, and performance indicators for countering violent extremism with Department of State and Bureau of Counterterrorism and Countering Violent Extremism strategies, goals, and objectives.
Recommendation Number

4

Closed Implemented Significant

OIG recommends that the Bureau of Counterterrorism and Countering Violent Extremism seek designation from the Secretary of State to be the controlling authority on countering violent extremism issues and policy.
Recommendation Number

5

Closed Implemented Significant

OIG recommends that the Bureau of Counterterrorism and Countering Violent Extremism, in coordination with the Office of the Legal Adviser, provide written guidance for developing and implementing programs and projects intended to rehabilitate and reintegrate former violent extremists into society in a manner consistent with U.S. laws prohibiting material support to terrorists and terrorist organizations.
Recommendation Number

6

Closed Implemented Significant

OIG recommends that the Bureau of Counterterrorism and Countering Violent Extremism, in coordination with the Office of U.S. Foreign Assistance Resources, the Office of the Under Secretary of State for Public Diplomacy and Public Affairs, Office of Policy, Planning, and Resources (PPR), and the Bureau of Budget and Planning, develop and implement a single definition for what constitutes a countering violent extremism program or project.
Recommendation Number

7

Closed Implemented Significant

OIG recommends that the Bureau of Counterterrorism and Countering Violent Extremism, in coordination with the Office of U.S. Foreign Assistance Resources, the Office of the Under Secretary of State for Public Diplomacy and Public Affairs, Office of Policy, Planning, and Resources, and the Bureau of Budget and Planning, establish a process to verify that grants and cooperative agreements awarded for the purpose of countering violent extremism comply with the definition established in Recommendation 6 as to what constitutes a countering violent extremism program or project.
Recommendation Number

8

Closed Implemented Significant

OIG recommends that the Bureau of Counterterrorism and Countering Violent Extremism, in coordination with the Office of U.S. Foreign Assistance Resources, the Office of the Under Secretary of State for Public Diplomacy and Public Affairs, Office of Policy, Planning, and Resources, and the Bureau of Budget and Planning, develop and implement procedures to ensure that bureaus and missions report only awards and expenditures that meet the definition of a countering violent extremism established in Recommendation 6 as to what constitutes a countering violent extremism program or project.
Recommendation Number

9

Closed Implemented Significant

OIG recommends that the Office of U.S. Foreign Assistance Resources, in coordination with the Bureau of Counterterrorism and Countering Violent Extremism, develop and implement procedures to differentiate Economic Support Fund funding managed by the Department of State and the U.S. Agency for International Development (USAID) in reports on countering violent extremism foreign assistance spending.

Inspection of Embassy Libreville, Gabon

ISP-I-19-16 June 2019

Recommendation Number

1

Closed Implemented

The Director General of the Foreign Service and Director of Human Resources should review whether anti-nepotism violations occurred at Embassy Libreville and, based on the results of its review, take appropriate action.
Recommendation Number

2

Closed Implemented

Embassy Libreville should comply with Department guidelines regarding the acceptance of gifts.
Recommendation Number

3

Closed Implemented

Embassy Libreville should comply with Department instructions and guidance on reporting significant political, economic, and societal developments.
Recommendation Number

4

Closed Implemented

Embassy Libreville should implement a process for maintaining an ongoing system of management controls, including preparing the annual Chief of Mission Management Control Statement of Assurance, in accordance with Department guidance.
Recommendation Number

5

Closed Implemented

Embassy Libreville should require the Deputy Chief of Mission to review nonimmigrant visa adjudications in accordance with Department standards.
Recommendation Number

6

Closed Implemented

Embassy Libreville should comply with Department standards for establishing work requirements for American staff.
Recommendation Number

7

Closed Implemented

The Bureau of African Affairs should require the Ambassador and the Deputy Chief of Mission to comply with Department guidelines for providing guidance to the American employees they supervise.
Recommendation Number

8

Closed Implemented

The Bureau of African Affairs should follow Department guidelines to seek authorization to establish an office in São Tomé and Príncipe.
Recommendation Number

9

Closed Implemented

U.S. Agency for Global Media, in coordination with Embassy Libreville and the Bureau of Overseas Buildings Operations, should improve the perimeter fence around the transmitting station in São Tomé.
Recommendation Number

10

Closed Implemented

Embassy Libreville should comply with Department standards in managing the American Corner in São Tomé.
Recommendation Number

11

Closed Implemented

Embassy Libreville should issue annual Department-required reports in accordance with Department guidance.
Recommendation Number

12

Closed Implemented $272,600

Embassy Libreville should verify and document that grant recipients were eligible to receive $272,600 in foreign assistance funds and that the funds were used for the intended purpose. If the recipients are deemed ineligible or funds were not used for the intended purpose, Embassy Libreville should recover the funds in accordance with the grant agreements.
Recommendation Number

13

Closed Implemented

Embassy Libreville should implement strategies for engaging with the media and using social media, as required by Department standards.
Recommendation Number

14

Closed Implemented

Embassy Libreville should update its consular crisis preparedness plans in accordance with Department standards.
Recommendation Number

15

Closed Implemented

Embassy Libreville should install a closed-circuit TV monitoring system or other means to enable consular managers to observe the activities within the consular cashier’s booth.
Recommendation Number

16

Closed Implemented

Embassy Libreville should update its consular internet pages to ensure the information complies with Department standards.
Recommendation Number

17

Closed Implemented

Embassy Libreville should address poor performance by locally employed staff in accordance with Department standards.
Recommendation Number

18

Closed Implemented

Embassy Libreville should update its management notice on the Special Immigrant Visa program and revise its standard operating procedures on the program in accordance with Department standards.
Recommendation Number

19

Closed Implemented

Embassy Libreville should comply with its local compensation plan and cease providing housing for a locally employed staff member at the Chief of Mission Residence compound.
Recommendation Number

20

Closed Implemented

Embassy Libreville should cease paying customs fees for U.S. diplomatic shipments to the Government of Gabon.
Recommendation Number

21

Closed Implemented

Embassy Libreville should implement management controls for its motor vehicle program in accordance with Department standards.
Recommendation Number

22

Closed Implemented

Embassy Libreville should document all nonexpendable property transfers in accordance with Department standards.
Recommendation Number

23

Closed Acceptable Alternative

Embassy Libreville should implement management controls to reduce its expendable supply stock in accordance with Department standards.
Recommendation Number

24

Closed Implemented

Embassy Libreville should bring its residential safety program into full compliance with Department standards.
Recommendation Number

25

Closed Implemented

Embassy Libreville should implement procedures to accurately record and track employee receivables as required by Department standards.
Recommendation Number

26

Closed Implemented

Embassy Libreville should establish a local Information Technology Configuration Control Board in accordance with Department standards.
Recommendation Number

27

Closed Implemented

Embassy Libreville should require the Information Systems Security Officer to perform and document information systems security duties in accordance with Department standards.
Recommendation Number

28

Closed Implemented

Embassy Libreville should implement standard operating procedures for a records management program that complies with Department standards.

Inspection of Embassy Port-au-Prince, Haiti

ISP-I-19-18 June 2019

Recommendation Number

1

Closed Implemented

Embassy Port-au-Prince should conduct project and program evaluations in accordance with Department guidance.
Recommendation Number

2

Closed Implemented

Embassy Port-au-Prince should require all contracting officer’s representatives in the International Narcotics and Law Enforcement Affairs Section to maintain their contract files in accordance with Department standards.
Recommendation Number

3

Closed Implemented

Embassy Port-au-Prince should comply with Department standards for acceptance of all fuel deliveries.
Recommendation Number

4

Closed Implemented

Embassy Port-au-Prince should designate a cleared U.S. citizen employee as the backup for the Leahy Vetting Coordinator in accordance with Department guidelines.
Recommendation Number

5

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Western Hemisphere Affairs and the Bureau of Global Public Affairs, should create a social media strategy and a crisis communication plan in accordance with Department guidance.
Recommendation Number

6

Closed Implemented

Embassy Port-au-Prince should bring the public diplomacy grants program into compliance with Department standards.
Recommendation Number

7

Closed Implemented

Embassy Port-au-Prince should use the Bureau of Consular Affairs’ management framework to manage the immigrant visa workload more effectively.
Recommendation Number

8

Closed Implemented

Embassy Port-au-Prince should review immigrant visa refusals in accordance with Department guidelines.
Recommendation Number

9

Closed Implemented

Embassy Port-au-Prince should use the Bureau of Consular Affairs’ management framework to comply with Department guidance for processing and accommodating consular customers.
Recommendation Number

10

Closed Implemented

Embassy Port-au-Prince should monitor Global Support Services to verify the accuracy and quality of information provided to visa applicants in accordance with Department standards.
Recommendation Number

11

Closed Implemented

Embassy Port-au-Prince should document nonimmigrant visa priority appointment requests in accordance with Department standards.
Recommendation Number

12

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Overseas Buildings Operations, should implement a corrective action plan to reduce the number of preventable motor vehicle mishaps.
Recommendation Number

13

Closed Implemented

Embassy Port-au-Prince should require that all chauffeurs and incidental drivers under Chief of Mission authority comply with applicable Department Overseas Motor Vehicle Safety Standards.
Recommendation Number

14

Closed Implemented

Embassy Port-au-Prince should complete its fleet reports in accordance with Department standards.
Recommendation Number

15

Closed Implemented

Embassy Port-au-Prince should document nonexpendable property transfers in accordance with Department standards.
Recommendation Number

16

Closed Implemented

Embassy Port-au-Prince should manage its bulk fuel operation in accordance with Department standards.
Recommendation Number

17

Closed Implemented

Embassy Port-au-Prince should close out procurement files in accordance with Department standards.
Recommendation Number

18

Closed Implemented

Embassy Port-au-Prince should require all contracting officer’s representatives to administer their contracts in accordance with Department standards.
Recommendation Number

19

Closed Implemented

Embassy Port-au-Prince should submit its hotel and restaurant reports to the Bureau of Administration in accordance with Department standards.
Recommendation Number

20

Closed Not Implemented $3,030,000 Significant

The Bureau of Overseas Buildings Operations, in coordination with Embassy Port-au-Prince, should connect the “Stecher-Roumain” housing compound to the local power grid, and put funds of up to $3.03 million over 5 years to better use.
Recommendation Number

21

Closed Implemented

Embassy Port-au-Prince should comply with Department standards for residential safety and security certifications.
Recommendation Number

22

Closed Implemented Significant

Embassy Port-au-Prince, in coordination with the Bureau of Overseas Buildings Operations, should perform seismic evaluations of its residential properties in accordance with Department standards.
Recommendation Number

23

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Overseas Buildings Operations, should complete all outstanding elevator repairs needed to obtain a current Certificate of Use for each elevator, in accordance with Department standards.
Recommendation Number

24

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Overseas Buildings Operations, should resolve the embassy safety, health, and environmental management program deficiencies and bring the program into full compliance with Department standards.
Recommendation Number

25

Closed Implemented Significant

Embassy Port-au-Prince, in coordination with the Bureau of Overseas Buildings Operations, should resolve the mission’s fire protection deficiencies and bring the program into full compliance with Department standards.
Recommendation Number

26

Closed Implemented $146,557

Embassy Port-au-Prince should clear overdue travel advances in accordance with Department guidelines, and put up to $146,557 to better use.
Recommendation Number

27

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of the Comptroller and Global Financial Services, should clear all unprocessed and rejected transactions in accordance with Department guidelines.
Recommendation Number

28

Closed Implemented $81,331

Embassy Port-au-Prince, in coordination with the Bureau of Western Hemisphere Affairs and the Bureau of the Comptroller and Global Financial Services, should reprogram additional Diplomatic and Consular Program-funded Information Management positions to International Cooperative Administrative Support Services-funded positions in accordance with Department standards in order to put funds of $81,331 per position to better use.
Recommendation Number

29

Closed Implemented

Embassy Port-au-Prince should establish a schedule that allows the alternate cashier to work as the principal cashier in accordance with Department guidelines.
Recommendation Number

30

Closed Implemented

Embassy Port-au-Prince should submit its Retail Price Schedule to the Bureau of Administration’s Office of Allowances in accordance with Department guidelines.
Recommendation Number

31

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Human Resources, should update the local compensation plan to reflect current Haitian labor law, in accordance with Department standards.
Recommendation Number

32

Closed Implemented

Embassy Port-au-Prince should require the American Employee Association to submit an annual audit report in accordance with Department standards.
Recommendation Number

33

Closed Implemented

Embassy Port-au-Prince, in coordination with the Bureau of Administration, should request authorization to provide childcare services on U.S. Government property.
Recommendation Number

34

Closed Implemented

Embassy Port-au-Prince should complete annual tests of the information technology contingency plans for unclassified and classified networks in accordance with Department standards.
Recommendation Number

35

Closed Implemented

Embassy Port-au-Prince should conduct initial and annual refresher information technology contingency training for employees with information technology contingency planning responsibilities in accordance with Department standards.
Recommendation Number

36

Closed Implemented

Embassy Port-au-Prince should require its local Information Technology Configuration Control Board to comply with Department standards.
Recommendation Number

37

Closed Implemented

Embassy Port-au-Prince should comply with Department standards for records management.
Recommendation Number

38

Closed Implemented

Embassy Port-au-Prince should require that Information Systems Security Officers perform information systems security duties in accordance with Department standards.
Recommendation Number

39

Closed Implemented

Embassy Port-au-Prince should implement standard operating procedures for systems administrators in accordance with Department standards.
Recommendation Number

40

Closed Implemented

Embassy Port-au-Prince should install an emergency power-off switch inside the unclassified server room adjacent to the egress door in accordance with Department standards.
Recommendation Number

41

Closed Implemented

Embassy Port-au-Prince should repair the electrical wiring in the unclassified server room.
Recommendation Number

42

Closed Implemented

Embassy Port-au-Prince should comply with Department standards for mobile device inventory.

Audit of Department of State FY 2018 Compliance With Improper Payments Requirements

AUD-FM-19-29 May 2019

Recommendation Number

1

Closed Implemented

OIG recommends that the Bureau of the Comptroller and Global Financial Services develop and implement additional quality control procedures to ensure that each pertinent OIG report that could impact the annual risk assessment process is identified and reviewed and to verify consistency between risk assessment conclusions and supporting documentation.

Inspection of the Office of Foreign Missions

ISP-I-19-21 May 2019

Recommendation Number

1

Closed Implemented

The Office of Foreign Missions, in coordination with the Under Secretary for Management, should appoint a temporary Principal Deputy Director, until such time as a permanent Director is in place.
Recommendation Number

2

Closed Implemented

The Office of Foreign Missions should prepare a Functional Bureau Strategy, in accordance with Department standards.
Recommendation Number

3

Closed Implemented

The Bureau of Human Resources, in coordination with the Office of Foreign Missions, should conduct an organizational assessment of the Office of Foreign Missions and implement any recommendations resulting from the assessment.
Recommendation Number

4

Closed Implemented

The Office of Foreign Missions should implement the Managing State Projects methodology for The Office of Foreign Missions Information System development, in accordance with Department standards.
Recommendation Number

5

Closed Implemented

The Office of Foreign Missions, in coordination with the Bureau of Information Resource Management, should obtain an authorization to operate for The Office of Foreign Missions Information System, in accordance with Department standards.
Recommendation Number

6

Closed Implemented

The Office of Foreign Missions should implement a system for tracking and ensuring resolution of reported issues with The Office of Foreign Missions Information System.
Recommendation Number

7

Closed Implemented

The Office of Foreign Missions should implement a process to regularly verify and validate the accuracy of the records in The Office of Foreign Missions Information System in accordance with Department standards.
Recommendation Number

8

Closed Implemented

The Office of Foreign Missions should manage user access controls for The Office of Foreign Missions Information System in accordance with Department standards.
Recommendation Number

9

Closed Implemented

The Office of Foreign Missions should require the contracting officer’s representative to monitor and document contractor performance in accordance with Department standards.
Recommendation Number

10

Closed Implemented

The Office of Foreign Missions should update its Information Systems Security Officer designation letter.
Recommendation Number

11

Closed Implemented

The Office of Foreign Missions should require the designated primary and alternate Information Systems Security Officers complete training in accordance with Department standards.
Recommendation Number

12

Closed Implemented

The Office of Foreign Missions should require that the Information Systems Security Officer perform information systems security duties in accordance with Department standards.
Recommendation Number

13

Closed Implemented

The Office of Foreign Missions, in coordination with the Bureau of the Comptroller and Global Financial Services, should bring its standard operating procedures for fee collections into compliance with Department requirements.

(U) Management Assistance Report: Noncompliance with Federal and Department Procurement Policy at U.S. Embassy Kabul, Afghanistan, Needs Attention

AUD-MERO-19-25 April 2019

Recommendation Number

1

Closed Implemented Significant

OIG recommends that the Bureau of Administration’s Office of Acquisitions Management, in collaboration with the Bureau of Diplomatic Security and the Bureau of Overseas Buildings Operations, establish and implement a process to prioritize and expedite procurements in support of mission-critical, urgent physical security construction projects at Embassy Kabul and other high-threat posts.
Recommendation Number

2

Closed Implemented Significant

OIG recommends that the Bureau of Administration’s Office of the Procurement Executive review and consider updating the Department of State Acquisition Regulation Part 606.302-6 to establish a mechanism to support justifications for other than full and open competition when citing national security considerations that do not relate to information security.
Recommendation Number

3

Closed Implemented

OIG recommends that U.S. Embassy Kabul, in collaboration with the Bureau of Administration’s Office of Acquisitions Management and the Bureaus of Overseas Buildings Operations and Diplomatic Security, establish a procurement mechanism such as a multiple-award indefinite delivery, indefinite quantity contract to provide for the timely execution of security-related construction and physical security upgrades at U.S. Mission Afghanistan.
Recommendation Number

4

Closed Implemented

OIG recommends that U.S. Embassy Kabul, in collaboration with the Bureau of Administration’s Office of Acquisitions Management and the Bureaus of Overseas Buildings Operations and Diplomatic Security, delegate technically qualified Contracting Officer’s Representatives with backgrounds in construction oversight to oversee security-related construction and physical security upgrades at U.S. Mission Afghanistan.
Recommendation Number

5

Closed Implemented

OIG recommends that U.S. Embassy Kabul develop detailed instructions for Kabul General Services Office procurement staff for recording procurement data into the Federal Procurement Data System.
Recommendation Number

6

Closed Implemented

OIG recommends that U.S. Embassy Kabul collaborate with the Bureau of Administration’s Office of Acquisitions Management to provide training to Kabul General Services Office procurement staff to improve the consistency and accuracy of procurement data recorded in the Federal Procurement Data System.
Recommendation Number

7

Closed Implemented

OIG recommends that U.S. Embassy Kabul develop and implement a process to validate procurement data recorded in the Federal Procurement Data System on a quarterly basis to ensure accuracy and completeness of procurement data recorded in Kabul.

Management Assistance Report: Results of 2014 Audit of Bureau of Diplomatic Security Worldwide Protective Services Contract Task Orders 2, 9, and 11

AUD-MERO-19-23 April 2019

Recommendation Number

1

Closed Implemented $454,578

OIG recommends that the Bureau of Administration, Office of the Procurement Executive, Office of Acquisitions Management, in coordination with Bureau of Diplomatic Security, (a) determine whether the $454,578 in questioned WPS Task Orders 9 and 11 costs for International Development Solutions, LLC Defense Base Act insurance overhead and general and administrative charges associated with insurance premiums are allowable, as shown in Table 1 above, and (b) recover all costs determined to be unallowable from International Development Solutions, LLC.
Recommendation Number

2

Closed Implemented

OIG recommends that the Bureau of Administration, Office of the Procurement Executive, Office of Acquisitions Management—if it is determined that the questioned costs for Defense Base Act insurance overhead and general and administrative charges associated with insurance premiums in Recommendation 1 were unallowable—review all Department open task orders associated with International Development Solutions, LLC, its parent company, Constellis, LLC, and its subsidiaries, as shown in Table 2, to identify all unallowable invoicing charges for overhead and general and administrative charges associated with Defense Base Act insurance premiums and recover those costs determined to be unallowable.

Lessons Learned from Office of Inspector General Audits Concerning the Review and Payment of Contractor Invoices Supporting Overseas Contingency Operations

AUD-MERO-19-19 April 2019

Recommendation Number

1

Closed Implemented Significant

OIG recommends that the Bureau of Administration, Office of the Procurement Executive, develop, implement, and issue guidance for the bureaus to use in modifying invoice review standard operating procedures, including the circumstances when it is appropriate to execute the modified procedures.
Recommendation Number

2

Closed Implemented Significant

OIG recommends that the Bureau of Administration, Office of the Procurement Executive, Office of Acquisitions Management, require contractors responding to task order solicitations under the new Diplomatic Platform Support Services contract to propose performance metrics against which they will be measured in the execution of the task order.
Recommendation Number

3

Closed Implemented Significant

OIG recommends that, in exercising option years of task orders under the new Diplomatic Platform Support Services contract, the Bureau of Administration, Office of the Procurement Executive, Office of Acquisitions Management, review relevant considerations, including the security situation, and engage in an appropriate cost benefit analysis to determine if it would be feasible to convert cost reimbursable task order elements to firm-fixed-price elements.
Recommendation Number

4

Closed Implemented Significant

OIG recommends that the Bureau of Administration, Office of the Procurement Executive (A/OPE) and the Bureau of Comptroller and Global Financial Services form a working group to explore how best to keep A/OPE’s Contracting Officer’s Representative (COR) database up to date and share information between the COR database and the Global Financial Management System.
Recommendation Number

5

Closed Implemented Significant

OIG recommends that the Bureau of Comptroller and Financial Services (CGFS) advise all relevant Department of State bureaus of the potential benefits of the CGFS invoice review quality control program to each bureau’s invoice review process and encourage the relevant Department bureaus to provide CGFS with relevant information regarding specific contracts, particularly at high-threat posts.
Recommendation Number

6

Closed Implemented Significant

OIG recommends that the Bureau of Near Eastern Affairs update its Contracting Officer’s Representative and invoice review training modules to include information specific to the new Diplomatic Platform Support Services contract as it relates to task orders in support of U.S. Mission Iraq.
Recommendation Number

7

Closed Implemented Significant

OIG recommends that the Bureaus of Near Eastern Affairs and South and Central Asian Affairs Executive Office direct the Regional Contract Support Office in Frankfurt, Germany, to provide Contracting Officer’s Representative training support to the Bureau of South and Central Asian Affairs staff performing at U.S. Mission Afghanistan.

7467 recommendations in total

Last Updated: June 7th, 2026

Note: The information includes all open recommendations from reports that were issued October 1, 2014. Potential Monetary Benefits values are as stated in reports—subsequent Department and USAGM management decisions and actions may result in different values.

Includes unclassified recommendations in unclassified reports; also includes unclassified recommendations in SBU reports that are publicly available.
Includes SBU recommendations in SBU reports; also includes unclassified recommendations in SBU reports that are not publicly available.
Includes classified recommendations in classified reports; also includes unclassified recommendations in classified reports.

Recommendations

444

$15,045,004

134

$0

416

$218,173,822

0

$0

36

$0

0

$0