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Department of State
U.S. Agency for Global Media
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Embassy Riga should coordinate its public diplomacy program across the embassy in accordance with Department standards.
Embassy Riga should manage the American Spaces program in accordance with Department standards.
Embassy Riga should establish an American Liaison Network in accordance with Department standards.
Embassy Riga should review and revise locally employed staff position descriptions and classify them in accordance with Department standards.
Embassy Riga should manage its time and attendance program in accordance with Department standards.
Embassy Riga should implement ledgers to accurately record and track employee accounts receivables in accordance with Department standards.
Embassy Riga, in coordination with the Bureau of International Narcotics and Law Enforcement Affairs, should formalize its support for financial services in a memorandum of understanding that defines roles, responsibilities, and cost reimbursement for services provided.
Embassy Riga should manage its property controls in accordance with Department standards.
Embassy Riga should maintain contract and contracting officer’s representative files in the Integrated Logistics Management System in accordance with Department standards.
Embassy Riga, in coordination with the Bureau of Overseas Buildings Operations, should manage its non-high-rise residential properties in accordance with Department standards for fire protection or obtain exceptions to the standards.
Embassy Riga should manage its fire protection program in accordance with Department standards.
Embassy Riga should complete and document an annual written assessment of post's safety, health, and environmental management program in accordance with Department standards.
Embassy Riga should implement an account management process for reviewing user accounts in accordance with Department standards.
Embassy Riga should establish a local configuration management protocol in accordance with Department standards.
Embassy Riga should complete all information systems security officer responsibilities in accordance with Department standards.
Embassy Riga should manage its non-enterprise networks in accordance with Department standards.
Embassy Riga should manage its records management program in accordance with Department standards.
The Bureau of Western Hemisphere Affairs, in coordination with the Bureaus of Overseas Buildings Operations and Diplomatic Security and the Venezuela Affairs Unit, should conduct a cost-benefit analysis to determine whether the Department should continue to maintain and secure its properties in Caracas.
The Bureau of Western Hemisphere Affairs, in coordination with the Venezuela Affairs Unit, should assess the Venezuela Affairs Unit’s operations and staffing.
The Venezuela Affairs Unit, in coordination with Embassy Bogota and the Bureau of Western Hemisphere Affairs, should update the memorandum of understanding between the Venezuela Affairs Unit and Embassy Bogota.
The Venezuela Affairs Unit, in coordination with the Bureau of Personnel and Training, should update its local compensation plan to reflect current practices, in accordance with Department standards.
The Venezuela Affairs Unit should adhere to all relevant Department standards for motor vehicles operations.
The Venezuela Affairs Unit should conduct a risk assessment and obtain an authorization to operate from the Bureau of Diplomatic Technology for the cloud-based software application being used in Caracas.
The Venezuela Affairs Unit should bring its records management program into compliance with Department standards.
The Office of Civil Rights should adopt consistent and current conflict of interest procedures for both equal employment opportunity and anti-harassment program complaints that include use of a conflict case manager.
The Office of Civil Rights should adopt a standard practice to consult with the Office of the Legal Adviser in any case involving a complaint involving a current or former Office of Civil Rights employee to ascertain whether there is a conflict of interest and to seek guidance as to proper handling of the complaint.
The Office of Civil Rights should update its intranet page to include current and comprehensive information on conflict case procedures.
Embassy Port Louis, in coordination with the Bureau of Overseas Buildings Operations, should bring its safety, health, and environmental management program into compliance with Department standards.
Embassy Port Louis, in coordination with the Bureaus of African Affairs, the Comptroller and Global Financial Services, and Personnel and Training, should implement a plan to fund current liabilities and reduce future liabilities in the LE staff pension plan to comply with local labor law and address long term funding concerns.
Embassy Port Louis should bring its contract file and contracting officer’s representative program into compliance with Department and federal standards.
Embassy Port Louis should manage its furniture and appliance pool assets in accordance with Department standards.
Embassy Port Louis should submit an updated educational allowance questionnaire to the Bureau of Administration in accordance with Department guidelines.
Embassy Port Louis should create budget, training plans, and local configuration management protocol for its Diplomatic Technology unit, in accordance with Department standards.
Embassy Port Louis should require the Information Systems Security Officer to perform all duties in accordance with Department standards.
Embassy Port Louis should bring its Sensitive But Unclassified server room into compliance with Department standards.
Embassy Port Louis should manage its mobile devices in accordance with Department standards.
Embassy Port Louis should manage its non-enterprise networks in accordance with Department standards.
Embassy Port Louis should implement a life cycle management plan for the applications it develops, in accordance with Department standards.
Embassy Port Louis should develop and implement a knowledge management process for capturing, sharing, transferring, and retaining information for managing computer, telephone, and radio operations.
Embassy Port Louis should implement a records management program that complies with Department standards.
Embassy Port of Spain, in coordination with the Bureau of Overseas Buildings Operations, should evaluate all residential properties for seismic risk in accordance with Department standards.
Embassy Port of Spain should visually inspect its fire extinguishers and smoke alarms in accordance with Department standards.
Embassy Port of Spain should bring its contracting officer’s representative program into compliance with Department and federal standards.
Embassy Port of Spain should bring its furniture and appliance pool program into compliance with Department standards.
Embassy Port of Spain should conduct nonimmigrant visa adjudication reviews in accordance with Department guidance.
Embassy Port of Spain should install consular signage that complies with Department guidance.
Embassy Port of Spain should create budget and training plans for the Diplomatic Technology unit.
Embassy Port of Spain should require the Information Systems Security Officer to perform all duties in accordance with Department standards.
Embassy Port of Spain should bring its emergency communications program into compliance with Department standards.
Embassy Port of Spain should implement a knowledge management process for capturing, sharing, transferring, and retaining information for managing computer, telephone, and radio operations.
Embassy Port of Spain should manage the mobile devices program in accordance with Department standards.
Embassy Port of Spain should bring its communications security program into compliance with Department standards.
Embassy Port of Spain should implement its local configuration management protocol in accordance with Department standards.
Embassy Port of Spain should implement a life cycle management plan for the applications it develops, in accordance with Department standards.
Embassy Port of Spain should manage its non-enterprise networks in accordance with Department standards.
Embassy Port of Spain should bring its management of telephone operations into compliance with Department standards.
Embassy Port of Spain should install and use locks on the doors to the radio office and the mailroom in accordance with Department standards.
Embassy Port of Spain should implement a records management program that complies with Department standards.
Embassy Maputo should bring its public diplomacy grant files into compliance with Department standards for monitoring, evaluation, and closeout of federal assistance awards.
Embassy Maputo should bring unannounced cash counts for consular cashiers into compliance with Department standards.
Embassy Maputo should comply with the requirements of the 2001 Letter of Agreement between the United States and Mozambique on foreign assistance projects funded by the Bureau of International Narcotics and Law Enforcement Affairs.
Embassy Maputo should bring its contracting officer’s representative program into compliance with Department standards.
Embassy Maputo should close out procurement files in accordance with Department standards.
Embassy Maputo should manage its property in accordance with Department standards.
Embassy Maputo should manage its motor vehicle program in accordance with Department standards.
Embassy Maputo should manage its bulk fuel operations in accordance with Department standards.
Embassy Maputo, in coordination with the Bureau of Overseas Buildings Operations, should correctly classify the warehouse and adhere to the relevant Department fire protection standards.
Embassy Maputo should perform hazard inspections of its high-risk workplaces in accordance with Department standards.
Embassy Maputo should perform routine safety inspections and testing of its elevators in accordance with Department standards.
Embassy Maputo, in coordination with the Bureau of African Affairs, should determine a sustainable mechanism to fund the embassy’s defined benefit retirement plan for locally employed staff.
Embassy Maputo, in coordination with the Bureau of Personnel and Training, should align the embassy’s mandatory retirement age for locally employed staff with local law, in accordance with Department requirements.
Embassy Maputo should update the locally employed staff handbook in accordance with Department standards.
Embassy Maputo should update its special immigrant visa policy in accordance with Department standards.
Embassy Maputo should review and validate unliquidated obligations in accordance with Department standards, so that funds of up to $3.4 million can be put to better use.
Embassy Maputo should dispose of obsolete and excess computers in accordance with Department guidance.
Embassy Maputo should test the Emergency Action Committee radio encryption feature monthly, in accordance with Department standards.
Embassy Maputo should complete the antenna installation and test its high frequency radio equipment at the alternate command center in accordance with Department standards.
Embassy Maputo should implement a records management program that complies with Department standards.
Embassy Maputo should comply with Department standards and identify a suitable location for inactive records storage.
The Bureau of Diplomatic Security should ensure that high threat posts conduct a full inventory of the sensitive documents in their possession that would require destruction in the event of evacuation and incorporate the volume of sensitive documents into their respective emergency action training, drills, and planning, including an explicit estimate of the time it would take to destroy current and actual holdings of Sensitive But Unclassified materials.
The Bureau of Consular Affairs should develop and implement guidance to ensure that consular sections at U.S. embassies fully account for all passports in their possession for processing and return passports to the owner while waiting for documentation or approvals.
The Bureau of Diplomatic Security, in coordination with the Office of Crisis Management and Strategy, should review post Emergency Action Plans to ensure that they fully and comprehensively address coordination with nearby posts in crisis-response operations.
OIG recommends that the Bureau of Population, Refugees, and Migration develop and implement internal controls to ensure that performance progress reports are complete before finalizing an award’s monitoring plan and report.
OIG recommends that the Bureau of Population, Refugees, and Migration develop and implement oversight and governance processes for the use of Artificial Intelligence for reviewing awards’ performance reports.
OIG recommends that the Bureau of Population, Refugees, and Migration (a) determine whether the $400 in questioned costs related to HIAS Inc.’s cooperative agreement (SPRMCO23CA0242) for a meal that was contractually required to include wine are allowable and (b) recover any costs determined to be unallowable.
OIG recommends that the Bureau of Population, Refugees, and Migration (a) determine whether the $2,324 in questioned costs related to Fondazione Associazione Volontari Per Servizio Internazionale’s cooperative agreement (SPRMCO23CA0207) for a contracted social worker are supported and (b) recover any costs determined to be unsupported.
OIG recommends that the Bureau of Population, Refugees, and Migration (a) determine whether the $2,430 in questioned costs related to Pan American Development Foundation Inc.’s cooperative agreement (SPRMCO23CA0344) for clothing are allowable and (b) recover any costs determined to be unallowable.
OIG recommends that the Bureau of Population, Refugees, and Migration (a) determine the correct Modified Total Direct Cost and associated indirect cost reimbursement related to Fondazione Associazione Volontari Per Servizio Internazionale’s cooperative agreement (SPRMCO23CA0207) and (b) recover any costs (at least $36,891) determined to be in excess of what is allowable.
OIG recommends that the Bureau of Population, Refugees, and Migration (a) determine whether the $108,000 in unsupported costs related to Fondazione Associazione Volontari Per Servizio Internazionale’s cooperative agreement (SPRMCO23CA0207) for beneficiary housing are supported and (b) recover any costs determined to be unsupported.
OIG recommends that the Bureau of Population, Refugees, and Migration develop and implement internal controls to ensure that non-federal entities meet the single or program-specific audit requirement before receiving an award.
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Note: The information includes all open recommendations from reports that were issued October 1, 2014. Potential Monetary Benefits values are as stated in reports—subsequent Department and USAGM management decisions and actions may result in different values.
